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Jim Ellis Toyota of McDonough
McDonough, GA
8,666 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,666 reviews
November 21, 2022
Working with Mallory and Kelvin has always. been a great experience and this time was no different. I almost gave up my search for the perfect vehicle but Mallory did not. Her hard-work paid off been a great experience and this time was no different. I almost gave up my search for the perfect vehicle but Mallory did not. Her hard-work paid off and I was able to drive off in a new Highlander! I had sentimental reasons for wanting that particular model. I am grateful for Mallory’s diligence! Kelvin made sure to move the process along for me to be finished in time to pick up my grandson. I will always recommend Jim Ellis Toyota-McDonough, Mallory, and Kelvin to anyone looking to purchase a vehicle. More
by SUNSHINECOLLIER02
Verified Customer
November 20, 2022
Excellent service. But 4 hours is too long to service my suv Thanks. For all your help But 4 hours is too long to service my suv Thanks. For all your help More
by laney
Employees Worked With
November 19, 2022
Staff are reliably attentive and seek resolutions to car problems that make sense. Love the drive up and leave service tech system. problems that make sense. Love the drive up and leave service tech system. More
by AVERYMAIL.MARK
Employees Worked With
November 19, 2022
We had a couple hiccups here and there but they were patient and did their best to get me the car I wanted patient and did their best to get me the car I wanted More
by Romain
November 19, 2022
Adel was my specialist. She was very kind and explanatory. She told me what to expect every step of the way and kept me updated on what was happening with my vehicle. Very She was very kind and explanatory. She told me what to expect every step of the way and kept me updated on what was happening with my vehicle. Very pleasant young lady. More
by DIAMOND28585
Employees Worked With
Adel
November 18, 2022
Jamari was the absolute best! I will always recommend him. I can’t thank him enough! I will always recommend him. I can’t thank him enough! More
by Molleeayn
Employees Worked With
November 18, 2022
Jamari Byars is our favorite salesman. He is a joy to work with. He found the exact car we wanted & got us a good deal. He is excellent in customer service. GO SEE HIM! He is a joy to work with. He found the exact car we wanted & got us a good deal. He is excellent in customer service. GO SEE HIM! More
by cyonce74
Employees Worked With
November 18, 2022
I went for an oil change, and I was out in not time. The gentleman that took care of me was very friendly!!! Awesome job!!! The gentleman that took care of me was very friendly!!! Awesome job!!! More
by marinanette
Employees Worked With
November 18, 2022
Jim Ellis of McDonough was/is VERY positive, professional, knowledgeable, patient, friendly, engaging and supportive! This dealership is no doubt the best Toyota dealership in the Southeast dist professional, knowledgeable, patient, friendly, engaging and supportive! This dealership is no doubt the best Toyota dealership in the Southeast district! Malcolm Redd is THE BEST SALESMAN ever! His awesome spirit and dedication is one that many lack in today's society! More
by Erikat908
Employees Worked With
Malcolm Redd
