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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,702 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,702 reviews

November 27, 2022

Jermaine Hill sold me a nice truck for a very fair price. I don’t deal with pushy salesmen, Mr Hill was definitely not that. He explained everything to me and helped me get what I needed for a price I could More

by lburton1227
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremaine Hill
Nov 28, 2022 -

Jim Ellis Toyota of McDonough responded

Lburton1227, thank you for your kind words and congratulations on your new vehicle! If you have any further questions, please give us a call. We're always happy to help!

November 27, 2022

Was fast and friendly did good job was there fir 45 min only Was out in that time More

by Monicac96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! Thanks again for your business! Take care!

November 27, 2022

They are not very big on building relationships with their customers unfortunately. Brian was awesome! I was pleased with all that he was able to do for me. More

by alfred.mcallister
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Green
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Ogoo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Ray
Nov 28, 2022 -

Jim Ellis Toyota of McDonough responded

Alfred.mcallister, thank you for leaving feedback about your experience with our team at Jim Ellis Toyota of McDonough. We take every review seriously and work tirelessly to provide great service and value to our customers. Please give us a call at (770) 746-9374 and we will do our best to make this better. We hope to hear from you soon.

November 26, 2022

Great dealer. Very informative and helpful especially Malcolm couldn't have asked for a better salesman More

by hknight7119
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Malcolm Redd
Nov 28, 2022 -

Jim Ellis Toyota of McDonough responded

Hknight7119, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

November 26, 2022

My experience was fantastic, Ms Katie Kerce was a tremendous help, very professional, and very knowledgeable. Thanks a million Katie! More

by MATTHEWELLIS1485
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Kerce, five stars!!!
Nov 28, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Matthewellis1485! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 26, 2022

Jermaine Hill was a pleasure to work with. He listened to my needs and made it happen. More

by Jcrawford0625
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jermaine Hill
Nov 28, 2022 -

Jim Ellis Toyota of McDonough responded

Jcrawford0625, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

November 26, 2022

Fast and accurate and takes good care of their customers. I was very pleased at their service. More

by Dale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Barahona
Nov 28, 2022 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! Thanks again for your business! Take care!

November 25, 2022

Kenny is always so friendly and keeps me updated about my car and service. I would definitely recommend this dealership to anyone and everyone. More

by msdeemart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny
Nov 28, 2022 -

Jim Ellis Toyota of McDonough responded

Msdeemart, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

November 25, 2022

I enjoyed the sales person Brian. I did not enjoy the final paperwork signing with Randal. He constantly coughed and did not cover his mouth and was a little obnoxious . I glad I wore More

by maryberry0817
Recommend Dealer
Yes
Employees Worked With
Brian Ogoo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randal Raney
Nov 28, 2022 -

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

November 25, 2022

Very pleasant staff. Very welcoming. Quick service. Always feel safe with the service. Never feel that I have been taken advantage of. Always refer people. More

by ATLAKANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

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