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Jim Ellis Toyota of McDonough

McDonough, GA

Overview
Employees
Reviews
Vehicles
4.8
8,666 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,666 reviews

November 18, 2022

Professional employees. I appreciate the respectful attitude if everyone and the comfortable waiting area provided for customers. More

by DEBRA.D.COLLINS8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Kearsie
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Nov 23, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Debra.d.collins8! Thanks again for your business! Take care!

November 18, 2022

Working with Brian made our car buying experience very pleasurable. He was very patient, kind and informative. I highly recommend him to anyone who is in the market for a new vehicle. More

by Sam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Ogoo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 23, 2022 -

Jim Ellis Toyota of McDonough responded

Sam, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

November 18, 2022

Brian got me into a 2023 Camry XSE I was in and out in 2 hours More

by WatkinG
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian Ogoo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 23, 2022 -

Jim Ellis Toyota of McDonough responded

Watking, thank you for your kind words and congratulations on your new vehicle! If you have any further questions, please give us a call. We're always happy to help!

November 18, 2022

The customer service was awesome and the service was provided in a timely manner. It is always a great experience! More

by shelly960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Kerce
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Nov 23, 2022 -

Jim Ellis Toyota of McDonough responded

That's great to hear, Shelly960! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for your business! Take care!

November 18, 2022

I would shop Jim Ellis Toyota again with Mallory Roberts and Michael Green. Go Toyota! More

by derrick.migneault
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mallory Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Kersey
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Nov 23, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Derrick.migneault! If you have any further questions, please give us a call. We're always happy to help!

November 17, 2022

Fast, quick and friendly. There was a trainee handling my order and she was super pleasant and very professional. Thank you! More

by green.darnisha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia? I honestly don’t remember.
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Nov 23, 2022 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 17, 2022

Great service ,very helpful. Definitely recommend Jim Ellis Toyota of McDonough. Have a good day. More

by d.truesdale03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I got his name. He definitely looked out
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Nov 23, 2022 -

Jim Ellis Toyota of McDonough responded

D.truesdale03, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 16, 2022

I have good experiences when I get to this dealership but my recent experience was great. Thx More

by EKKULEMA5.4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2022 -

Jim Ellis Toyota of McDonough responded

Ekkulema5.4, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 16, 2022

The service was great everything was good. Prices were to high great job on my car More

by jessiedavisjr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie
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Nov 18, 2022 -

Jim Ellis Toyota of McDonough responded

Jessiedavisjr1, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

November 15, 2022

The service that I have received so far has been excellent. I moved to this location over a year ago, so far Toyota has met my needs. So I want to say Thank you. More

by bgloria7731
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 17, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Bgloria7731! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

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