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Jim Ellis Toyota of McDonough

McDonough, GA

Overview
Employees
Reviews
Vehicles
4.8
8,666 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,666 reviews

November 15, 2022

Victoria was amazing she did everything she could to make sure I had a great experience. I will definitely be back!! More

by andreaelliott36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Steinetz
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Nov 17, 2022 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Andreaelliott36! We look forward to your next visit! Take care!

November 15, 2022

High comprehensive client care. They care about you and your vehicle . I will be back More

by Timothy_kohl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John - parts
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Nov 17, 2022 -

Jim Ellis Toyota of McDonough responded

Timothy_kohl, your positive review means a lot to us and we’re happy we could help you! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

November 15, 2022

Great customer service. They were quick to get my car in and out. Victoria did great! More

by rebajes127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victoria
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Nov 17, 2022 -

Jim Ellis Toyota of McDonough responded

That's great to hear,Rebajes127! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for your business! Take care!

November 15, 2022

I love my new car! God is always good and in my experience He is best of all! More

by ambernorman2011
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Czech Mills, Czech Mills
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Nov 17, 2022 -

Jim Ellis Toyota of McDonough responded

Ambernorman2011, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

November 15, 2022

Oscar Johnson is a very great person always looks out for me and this is one of the reasons I always come back to Jim Ellis Toyota great service thank you More

by KASH_269
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 17, 2022 -

Jim Ellis Toyota of McDonough responded

Kash_269, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 15, 2022

Always respectful, easy to speak with goes the extra mile to make sure the we taking care of. More

by OPALST874
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 17, 2022 -

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

November 15, 2022

Victoria was patient, tentative and extremely courteous. Felt like I was talking to family! Made me feel comfortable as if it was money well spent. More

by Alex E Miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria in Service
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Nov 17, 2022 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Alex E Miller! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 15, 2022

Good costumer service rep,Oscar Johnson excellent, comfortable, friendly, staff keep you informed about you vehicle More

by AZANDERSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 17, 2022 -

Jim Ellis Toyota of McDonough responded

That's great to hear,Azandersr! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for your business! Take care!

November 14, 2022

Straight forward about what they allow as far as negotiating. It prevented my time from being wasted and allowed us to find an alternative approach that worked out for my needs. I made the situation More

by Chris LaVine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Czech Mills
Report | Print
Nov 17, 2022 -

Jim Ellis Toyota of McDonough responded

Chris Lavine, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

November 14, 2022

Love getting my vehicle serviced @Jim Ellis Toyota of McDonough Ga because of the great customer service experience; Mr.Raymond Persaud is the best and always makes me smile and God knows I be needing it More

by Carolcarlisle6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 17, 2022 -

Jim Ellis Toyota of McDonough responded

Carolcarlisle6, thank you for writing this fantastic review and giving our dealership such a high star rating! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

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