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Jim Ellis Toyota of McDonough
McDonough, GA
8,666 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,666 reviews
November 14, 2022
David Washington was great. He made purchasing a car painless. It's always a pleasure doing business here. He made purchasing a car painless. It's always a pleasure doing business here. More
by Lottie1950
Employees Worked With
November 13, 2022
Great service and follow up. Of course they will want to buy your car but that’s okay. They will call you as soon as your car gets checked in. Always good service though and t Of course they will want to buy your car but that’s okay. They will call you as soon as your car gets checked in. Always good service though and they are friendly. More
by CHERYL.FIELDS
Verified CustomerNovember 12, 2022
Victoria was excellent taking care of my service she made sure that my oil change was done in a timely manner made sure that my oil change was done in a timely manner More
by MRCLEAN196113
Employees Worked With
November 12, 2022
Great staff nice atmosphere I will buy my next Toyota there finance was a breeze. there finance was a breeze. More
by donnamdwells
Employees Worked With
November 12, 2022
Leo my service tech was awesome. He was very informative and accommodating. I love the coffee bar and lounge, it was perfect for me to work while waiting on my car to be serviced. Ha He was very informative and accommodating. I love the coffee bar and lounge, it was perfect for me to work while waiting on my car to be serviced. Happy to be apart of the Jim Ellis family. We also visited with Javon previously to look at pickup trucks he was excellent as well. More
by EliteBarSociety
November 11, 2022
Employees are nice and courtesy answer any question you have or helpful in manners if you are in the market for a new car or truck. Keep the good work. have or helpful in manners if you are in the market for a new car or truck. Keep the good work. More
by TAZZH823
November 11, 2022
Jamari B the man, the myth, the legend. Helped us tremendously with our first car! Helped us tremendously with our first car! More
by Pparthh93
Employees Worked With
November 11, 2022
I originally came in to get an oil change but found myself trading my car in for a car with fratures that I wanted. David Washington was amazing at getting me a car that I would feel comfortable making myself trading my car in for a car with fratures that I wanted. David Washington was amazing at getting me a car that I would feel comfortable making a payment on. He listened to the things that I was looking for in a vehicle and went above and beyond to make sure I got those features and more. 10/10 would recommend. More
by Sasha Worthy
Employees Worked With
November 11, 2022
It is Convenient, to my home good customer service, Reid is a good Service Rep is a good Service Rep More
by larrydr157
Employees Worked With
