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Jim Ellis Toyota of McDonough

McDonough, GA

Overview
Employees
Reviews
Vehicles
4.8
8,666 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,666 reviews

November 11, 2022

Ahmad Ali & Mallory Roberts we both excellent assisting with the purchase of my new Camry. Very knowledgeable and professional. More

by Tonya
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mallory Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 11, 2022

Great experience , it was a flawless, one of the best car buying experiences I have ever had More

by BID1230M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Ogoo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2022 -

Jim Ellis Toyota of McDonough responded

Bid1230m, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

November 10, 2022

Mallory was sooo easy to deal with, really down to earth! I told her what I was looking for and she made it happen! More

by chris02civicex
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mallory Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2022 -

Jim Ellis Toyota of McDonough responded

Chris02civicex, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

November 10, 2022

Bought my son a brand new 2022 0 miles Corolla Le with Sara thank you so much very happy More

by aguilarlasweet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saarahi Ruiz
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Nov 13, 2022 -

Jim Ellis Toyota of McDonough responded

Aguilarlasweet, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

November 10, 2022

Always amazing customer service as soon as you walk into the door. I bought my car here and her services here More

by sandersdequita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2022 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Sandersdequita! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 10, 2022

Katie was a huge help and even gave me recommendations on where I could get a new tire and detailing. More

by jeradair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Kerce
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Nov 13, 2022 -

Jim Ellis Toyota of McDonough responded

Jeradair, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 10, 2022

Ahmad Ali and Neil Williams was too of the best car salemans I have dealt with in a long time. There customer service and hospitality was outstanding. Mr Ahmad help to get just what I wanted. They were More

by ethelmack30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2022 -

Jim Ellis Toyota of McDonough responded

Ethelmack30, your positive review means a lot to us and we’re happy we could help you! We look forward to your next visit! Take care!

Nov 13, 2022 -

ethelmack30 responded

Mr.Ahmad and Neil was one of the best car salesman I have dealt with in all the years I have been purchasing car. The process in purchasing the car was great. Mr.Ahmad was very knowledgeable in everything I needed to know when purchasing the car. I like to say thanks to Mr.Ahmad and Mr.Neil for everything.

November 09, 2022

Mr, Error McKnight was very outstanding every step of the way in my purchase. Everyone who helped in the transaction was pleasant and welcoming. More

by Shera1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Errol Mcknight
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Nov 12, 2022 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Shera1! At Jim Ellis Toyota of McDonough, we value our customers and we look forward to seeing you on your next visit. Take care!

November 09, 2022

They did it good job on my toyota 2017 Highlander thank you I will come back More

by JOSEARIAS7519
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mason, John Gliem, David Ray
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Nov 12, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Josearias7519! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 09, 2022

Great service in a timely manner with excellent customer service and a comfortable waiting area. More

by Shaka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2022 -

Jim Ellis Toyota of McDonough responded

That's great to hear, Shaka! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for your business! Take care!

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