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Jim Ellis Toyota of McDonough
McDonough, GA
8,666 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,666 reviews
November 09, 2022
Amazing, incredible, and they cared about my time. MALLORY WAS AESOME. I will be back MALLORY WAS AESOME. I will be back More
by Jimmyflurry
Employees Worked With
November 09, 2022
Leon Poole was very professional and friendly. He had great customer service. I would recommend him to my friends and family. We appreciate doing business with you! Thank you! We love our car! He had great customer service. I would recommend him to my friends and family. We appreciate doing business with you! Thank you! We love our car! More
by Tanyavernellsmith
Verified CustomerEmployees Worked With
Other Employees :
William Mason, John Gliem, David Ray
November 08, 2022
I was treated very professional and thank you for meeting my needs in the service of my car. my needs in the service of my car. More
by bgloria7731
Employees Worked With
November 08, 2022
The service has been excellent always. I wait for my car all the time and the longest I have waited is one and a half or two hours, depending was is the service. If is only for oil change I wait for my car all the time and the longest I have waited is one and a half or two hours, depending was is the service. If is only for oil change is less. Than that. More
by MEDARDARIVERA
Employees Worked With
November 08, 2022
Living in the metro Atlanta you have several dealerships to choose from. I spent the last month corresponding with many of them, but there was only one Champion that stood above them all! Product specialist to choose from. I spent the last month corresponding with many of them, but there was only one Champion that stood above them all! Product specialist Susan A. together with finance agent Wil P. are truly in the league of their own! I've bought vehicles through the years, but nothing as fluid and seamless as the model they have in place. Product knowledge and professionalism is their forte! They've earned my business for generations to come. More
by bentot3
November 08, 2022
Great, respectful, knowledgeable, fun, clean, updates on your car, workers are great, organized, keep you updated on future repairs. your car, workers are great, organized, keep you updated on future repairs. More
by CHARJOHNS08_00
Employees Worked With
November 08, 2022
when I went in to look at the vehicles I was scared because I don't speak English well and I didn't know how I was going to ask all the questions about the vehicle but the staff helped me and they have because I don't speak English well and I didn't know how I was going to ask all the questions about the vehicle but the staff helped me and they have people who speak my language and I was able to make the purchase, my experience was very good More
by amorel82
November 07, 2022
Service provided is very good and took all required checks properly. Service people are good. checks properly. Service people are good. More
by Reddy304
November 07, 2022
If I had not asked I may Not have read Synthetic Oil was used, not regular/conventional oil. That is a good way to destroy an engine, if I mistakenly use Non-Synthetic Oil in future changes !!! When did Dea used, not regular/conventional oil. That is a good way to destroy an engine, if I mistakenly use Non-Synthetic Oil in future changes !!! When did Dealers decide on their own accord to switch vehicles over to Synthetic Oil & NOT tell Customers about this ??? And I also have another Customers info stapled to my last page of receipts, do they have my info ? More
by wbt_com
Employees Worked With
