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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,666 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,666 reviews

November 07, 2022

David Washington was a pleasure to work with. He made buying a truck easy and fun. More

by Robby12013
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2022 -

Jim Ellis Toyota of McDonough responded

Robby12013, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

November 07, 2022

David Washington is a great salesman very knowledgeable about selling cars he is awesome and I will be sending him some customers More

by dorothyhiggins6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Dorothyhiggins6! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

Nov 13, 2022 -

dorothyhiggins6 responded

David Washington is a great salesman very knowledgeable about selling cars he is awesome and i will be sending him some customers

November 07, 2022

Czech did a fantastic job getting me into a new 2023 camary will definitely be back for another car here with Czech More

by Jcruz190
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Czech Mills
Nov 13, 2022 -

Jim Ellis Toyota of McDonough responded

Jcruz190, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

November 07, 2022

I enjoyed the Starbucks type of atmosphere at the mini cafe at the service center. More

by hillp2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Persaud
3.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Hillp2007! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

November 06, 2022

My first time at your dealership. Service is what I expected. I'm rather new to the area. I've tried another dealership but it was too far. Very pleased with your service. More

by Rewarren58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrica Silverstein
Nov 07, 2022 -

Jim Ellis Toyota of McDonough responded

Rewarren58, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 06, 2022

Katie is AWESOME! She truly took care of me & my needs. She kept me informed thru the entire process. More

by tsmith56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Kerce
Nov 07, 2022 -

Jim Ellis Toyota of McDonough responded

Tsmith56, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 06, 2022

Best service and was always asked if we were taken care of and if we need anything I had to leave my car over night they gave us a ride home and asked if we needed a ride back to pick up my car More

by CAPPS_SHERRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria
Nov 08, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Capps_sherry! Thanks again for your business! Take care!

November 06, 2022

Waited less than an hour and could see my car on the camera in garage. Service attendant did what I asked for service and kept it a comp visit More

by doug.campbell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Brewton
Nov 08, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Doug.campbell! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 06, 2022

The service manager was knowledgeable, courteous, & polite. He knew what to do. My service was complete within one hour. More

by SOUMAYA0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenney Brewton
Nov 08, 2022 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, Soumaya0! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 06, 2022

The car salesman, Mr Ali was great. But after signing my paper work, I learn that my interest rate was higher than what I was quoted, but in the end, everything worked out to my satisfa More

by fred.mays1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mason, John Gliem
Nov 08, 2022 -

Jim Ellis Toyota of McDonough responded

Fred.mays1, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

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