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Jim Ellis Toyota of McDonough
McDonough, GA
8,665 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,665 reviews
November 02, 2022
Service was ok just took a long time Jes for an oil change.and tire rotation. change.and tire rotation. More
by kelvinjohnson902
Verified Customer
November 02, 2022
My last service appointment went well. Reid as a tech provided excellent service as usual. Reid as a tech provided excellent service as usual. More
by JS30131
Employees Worked With
November 01, 2022
Assured me that nothing was wrong with my car with sensor had gone off glad nothing was wrong had gone off glad nothing was wrong More
by Cdwalters65
Employees Worked With
November 01, 2022
Kenney is not one of your best service advisors, he is YOUR BEST service advisor! Always greeting customers with a smile, informative, and extremely helpful. YOUR BEST service advisor! Always greeting customers with a smile, informative, and extremely helpful. More
by RAYNESIABROWN
Employees Worked With
Kenny rated 10 stars
November 01, 2022
David Ray was more than accommodating with our drop off and pick up times. The dealership parts department was quick to get my part in and David called to schedule the service. 10 out of 10! Bill Witham and pick up times. The dealership parts department was quick to get my part in and David called to schedule the service. 10 out of 10! Bill Witham in parts tirelessly tracked down my hard to find mirror parts. More
by MCOBLE0
Employees Worked With
Bill Witham, David Ray
November 01, 2022
The young man that waited on me Kenny Brewton was very polite and courteous This is how device should be I call this good business polite and courteous This is how device should be I call this good business More
by BOOKERHARRIET31
