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Jim Ellis Toyota of McDonough
McDonough, GA
8,665 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,665 reviews
November 01, 2022
Terrific service great attitude helpful patient and very considerate to my needs give stars ⭐️ thanks considerate to my needs give stars ⭐️ thanks More
by brandyburgbrittany
Verified Customer
November 01, 2022
Helpful, great knowledge about a variety of car and truck manufacturers product Honest and trustworthy manufacturers product Honest and trustworthy More
by radclanton
October 30, 2022
The dealership provided excellent customer service and helped me make the smartest decision when looking for my brand new car. helped me make the smartest decision when looking for my brand new car. More
by Tyrabrazley4
Employees Worked With
October 30, 2022
Darryl was amazing! Always answered our questions regardless of what he was doing. Knew what we were looking for and made it happen! He connect us with Mallory and she d Always answered our questions regardless of what he was doing. Knew what we were looking for and made it happen! He connect us with Mallory and she did an amazing job at seeing the deal to the end! More
by RACHELTGOFF
Employees Worked With
Darryl Jefferson
October 30, 2022
Service was professional and honest The attendant was kind and friendly He knew his product well Thank you kind and friendly He knew his product well Thank you More
by michaeljerome131
October 30, 2022
Financing is a headache but overall a good dealership. Thank you for helping us with our purchase Thank you for helping us with our purchase More
by pennyrobinson2017
Employees Worked With
October 30, 2022
Katie can work on her communication skills. She was nice but she misinformed me on price my bill and prices. She also had me waiting in the rain to be picked up because she sent a Lyft driver t She was nice but she misinformed me on price my bill and prices. She also had me waiting in the rain to be picked up because she sent a Lyft driver to wrong address. I got there at shop a whole hour later making me miss other arrangements I needed to take care of. More
by MSTLIPSCOMB27
Employees Worked With
Other Employees :
Katie, William Mason, John Gliem, David Ray
October 30, 2022
Very professional and got me in the car I wanted. No pressure. Thank you Javon Harris. No pressure. Thank you Javon Harris. More
by dean8513
