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Jim Ellis Toyota of McDonough
McDonough, GA
8,665 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,665 reviews
October 29, 2022
Mallory Roberts is my Sales Rep of choice! She went the extra mile to ensure I drove away with a vehicle that fit my needs. Her knowledge of Toyota products is impressive and she is a joy to w She went the extra mile to ensure I drove away with a vehicle that fit my needs. Her knowledge of Toyota products is impressive and she is a joy to work with. Thank you, Mallory, for making my decision to purchase, an easy one! More
by SUNSHINECOLLIER02
October 29, 2022
“Leon was outstanding and professional and I appreciate him for helping me purchase my new Corolla Hatchback!!! He is awesome and thanks Mallory as well him for helping me purchase my new Corolla Hatchback!!! He is awesome and thanks Mallory as well More
by Jauhnisha Stowe
Employees Worked With
Other Employees :
Angel Barahona, Susan Crawford, JD Barksdale, Zack Gibson
October 28, 2022
Friendly and fast service. Easy to make appointment. Love updates on my app. Overall great experience. Easy to make appointment. Love updates on my app. Overall great experience. More
by safree105
Verified CustomerEmployees Worked With
October 27, 2022
Great service good people. Nice atmosphere and did not mine my wait. Felt a good positive vibe while there. Nice atmosphere and did not mine my wait. Felt a good positive vibe while there. More
by dwilliams169
Employees Worked With
October 27, 2022
The dealership was 3/5 due to not having all features on car as advertised. car as advertised. More
by brainards10
October 27, 2022
Victoria was amazing! She was very professional, she kept me informed of the status of my service and gave an accurate timing for the service. She was very professional, she kept me informed of the status of my service and gave an accurate timing for the service. More
by mallory
Employees Worked With
Victoria
October 27, 2022
Very helpful with all stages of the process and very generous as well and understanding when I had to make tough tough choices. generous as well and understanding when I had to make tough tough choices. More
by sergiomayo03
October 26, 2022
I like the services Ms Hudson is professional Is the seconde time i bought the car so i am happy seconde time i bought the car so i am happy More
by DANIELALOWOU
October 26, 2022
The service was good and David Washington was both very knowledgable and polite. I'd recommend. knowledgable and polite. I'd recommend. More
by David
Employees Worked With
