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Jim Ellis Toyota of McDonough

McDonough, GA

Overview
Employees
Reviews
Vehicles
4.8
8,665 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,665 reviews

October 21, 2022

Neil provided me with the best service and deal. I would highly recommend anyone who is looking to buy a car to ask for Neil! He will take care of you!! More

by Eric T Romero
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2022 -

Jim Ellis Toyota of McDonough responded

Eric T Romero, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

October 21, 2022

On this visit the customer service was excellent And they got my vehicle in and out in less than an hour. More

by zetrius777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2022 -

Jim Ellis Toyota of McDonough responded

That's great to hear, Zetrius777! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for your business! Take care!

October 21, 2022

Best customers service. The people there are very patient and try to understand your need. More

by lpolipop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 27, 2022 -

Jim Ellis Toyota of McDonough responded

Lpolipop, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

October 21, 2022

Got me in a car so quick. I was surprised and happy. Leon knows his stuff. More

by griffinlady
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Pain
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Oct 27, 2022 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! Thanks again for your business! Take care!

October 20, 2022

He was positive concise and very informative. Really great guy! Next car but, I'll be contacting him--no CAP! More

by paige6167
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2022 -

Jim Ellis Toyota of McDonough responded

Paige6167, your positive review means a lot to us and we’re happy we could help you! If you have any further questions, please give us a call. We're always happy to help!

October 20, 2022

Friendly and very courtesy. Made paperwork easy to understand. Was able to answer questions with out going to find answer. More

by Carylhutcheson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ja'Von Harris
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Ray
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Oct 27, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Carylhutcheson! Thanks again for your business! Take care!

October 20, 2022

Everyone is courteous and friendly. Does not try to strong arm you into unnecessary repairs. Facility is kept clean. Timely service. More

by WAINSWORTH2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 27, 2022 -

Jim Ellis Toyota of McDonough responded

Wainsworth2002, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

October 19, 2022

My experience was great. My service rep was very attentive and made sure I was comfortable and my service was handled professionally. More

by DREA.BAKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 27, 2022 -

Jim Ellis Toyota of McDonough responded

Drea.baker, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

October 19, 2022

Honest, no pressure experience with Czech. Rose was very helpful and nice. The finance guy did what he promised with my payment even with the added gap insurance was added in. More

by mary.mericle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rose Bristol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Czech Mills
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Oct 27, 2022 -

Jim Ellis Toyota of McDonough responded

Mary.mericle, your positive review means a lot to us and we’re happy we could help you! Thanks again for the positive feedback, and we hope that you have a great day!

October 19, 2022

Great customer service. They notified me when my car arrived, and kept me informed with every detail in the upgrade process. More

by Tamica P.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2022 -

Jim Ellis Toyota of McDonough responded

That's great to hear, Tamica P.! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for your business! Take care!

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