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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,665 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,665 reviews

October 19, 2022

Besides the time it took it to pick up my vehicle, which was no fault of Leon’s, my experience was great and Leon was great. More

by Kreps3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Kreps3! Thanks again for your business! Take care!

October 18, 2022

Great Service and Great Service. Everyone was extremely helpful especially my service advisor that day. More

by Lorage42
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Green
4.0
This rating includes all reviews, with more weight given to recent reviews.
Leon Poole
4.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2022 -

Jim Ellis Toyota of McDonough responded

Lorage42, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

October 18, 2022

My services are always done in a timely manner. They are very sweet in the service department. More

by felishasmith182
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2022 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

October 18, 2022

It was easy to schedule my appointment and the service team got me in and out quickly More

by SARGE182
Recommend Dealer
Yes
Employees Worked With
Victoria
Oct 19, 2022 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

October 18, 2022

I have been dealing with Mr Reid for quite some time and his service has been nothing but excellent, time he was out and the gentleman that stepped up was on point as well, nothing but perfestional and More

by JOYCEBC53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2022 -

Jim Ellis Toyota of McDonough responded

Joycebc53, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

October 15, 2022

I’m in love with my Toyota Yaris Thank You Sara! ! I’m so happy 😁 More

by lizbethsohe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saarahi Ruiz
Oct 19, 2022 -

Jim Ellis Toyota of McDonough responded

Lizbethsohe, thank you for your kind words and congratulations on your new vehicle! We look forward to your next visit! Take care!

October 15, 2022

David Washington worked hard for me to get the Best Deal; He was patience & very knowledgeable. More

by Elle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2022 -

Jim Ellis Toyota of McDonough responded

Elle, thank you for your kind words and congratulations on your new vehicle! We hope to see you soon!

October 15, 2022

Outstanding customer service. Very willing to work with us.Will definitely recommend him to others. More

by Moe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Moe! Please let us know if there is ever anything else we can do for you! Safe travels!

October 15, 2022

People was nice service was nice very nice experience they got my car really fast More

by Abar2727
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2022 -

Jim Ellis Toyota of McDonough responded

Abar2727, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

October 15, 2022

It was an easy online scheduling for an appointment. Easy in and out. Great all around service More

by Hortonten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
4.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2022 -

Jim Ellis Toyota of McDonough responded

Hortonten, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

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