Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jim Ellis Toyota of McDonough
McDonough, GA
8,665 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,665 reviews
October 13, 2022
David Washington was very thorough and informative when I came in to speak to him today. Very polite and I had a good experience came in to speak to him today. Very polite and I had a good experience More
by TH
Employees Worked With
October 13, 2022
Excellent, upfront, knowledgeable, courteous, and honest! It is difficult and dangerous to enter and leave the business due to traffic but that's not their fault. It is difficult and dangerous to enter and leave the business due to traffic but that's not their fault. More
by Brandy
Verified CustomerEmployees Worked With
October 13, 2022
Staff very friendly, welcoming and knowledgeable. Facility was clean and organized. Fast and efficient service Facility was clean and organized. Fast and efficient service More
by MARY Thigpen
October 13, 2022
I greatly appreciate the outstanding and professional customer service rendered to myself and my family at Jim Ellis Toyota of McDonough !! customer service rendered to myself and my family at Jim Ellis Toyota of McDonough !! More
by COREYDSCOTTBEY007
October 12, 2022
Nice environment, Brian Ogoo was very helpful and knowledgeable and didn't apply any high pressure car salesman tricks . I'll be back again for sure!!! knowledgeable and didn't apply any high pressure car salesman tricks . I'll be back again for sure!!! More
by niko.lambrou
Employees Worked With
October 12, 2022
This is ridiculous that you have to type a minimum of 15 words … Great Service (there your 15 word minimum words … Great Service (there your 15 word minimum More
by maj2071995
Employees Worked With
October 12, 2022
Great service and Customer care center I love the lobby and how clean and welcoming this dealership is. and how clean and welcoming this dealership is. More
by gtownsdash
Employees Worked With
October 12, 2022
Service was done in a timely manner . I will continue to use then for my car maintenance I will continue to use then for my car maintenance More
by MELISSA_BALCHUCK2
Employees Worked With
October 11, 2022
I was super happy this time. Oscar greeted me with a smile, listened to my complaints, and set out to resolve them. My vehicle was ready before the scheduled time, which was a pl Oscar greeted me with a smile, listened to my complaints, and set out to resolve them. My vehicle was ready before the scheduled time, which was a plus. I was able to get in and out with my check out. Overall it was a great experience and I can't thank Oscar enough for the great customer service I received on Saturday. Outstanding job Oscar. More
by DR.ANISSA
Employees Worked With
