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Jim Ellis Toyota of McDonough
McDonough, GA
8,665 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,665 reviews
October 07, 2022
Great service, friendly staff. Will continue to do business with your dealership. Only problem is sometimes it’s a long wait to get something done Will continue to do business with your dealership. Only problem is sometimes it’s a long wait to get something done More
by Gmbrumley
Verified Customer
October 07, 2022
Wonderful experience! Pleasant environment kind warm atmosphere very clean helpful genuine friendly experienced knowledgeable family Pleasant environment kind warm atmosphere very clean helpful genuine friendly experienced knowledgeable family More
by pfort62
October 07, 2022
A warm and inviting atmosphere -- and the customer service was top notch. I will most definitely recommend your location and Malcolm Redd. I appreciate the attention on my concerns and the friendlines service was top notch. I will most definitely recommend your location and Malcolm Redd. I appreciate the attention on my concerns and the friendliness of the staff. More
by cjsmith2010@gmail.com
Employees Worked With
Malcolm Redd
October 06, 2022
I just purchased my 3rd Rav 4 from you and I have always been very satisfied. been very satisfied. More
by SHIRLATL3
October 06, 2022
My salesman are very nice and helpful and ppl there very kind. we test drive together and he explain to me how truck work Thank you so much for everything and keep up the good job and thank you again. kind. we test drive together and he explain to me how truck work Thank you so much for everything and keep up the good job and thank you again. More
by dinchansy
October 06, 2022
Great service was a good experience and minimal amount of wait time with a reasonable price. wait time with a reasonable price. More
by JWOQUINN
Employees Worked With
October 06, 2022
Awesome customer experience all the way through the purchase. Love, Love, Love our new Toyota. purchase. Love, Love, Love our new Toyota. More
by Kay Ray
Employees Worked With
October 05, 2022
Since my car is how I go everywhere, I am not right when my car is not right. Oscar got my car checked, repaired, and ready to go quickly. I can tell that he cares about me as a person, and I appreciate th my car is not right. Oscar got my car checked, repaired, and ready to go quickly. I can tell that he cares about me as a person, and I appreciate this. More
by Tburns3
Employees Worked With
