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Jim Ellis Toyota of McDonough
McDonough, GA
8,666 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,666 reviews
September 28, 2022
David Washington was great to work with on the purchase of my new Highlander! David is a knowledgeable professional. He took the time to thoroughly answer all my questions and explain the process. of my new Highlander! David is a knowledgeable professional. He took the time to thoroughly answer all my questions and explain the process. This is the second vehicle that I have purchased with Jim Ellis Toyota of McDonough. Everyone at Jim Ellis Toyota of McDonough works together to take care of the customer. I appreciate the customer service and service excellence that they deliver. More
by gailp
Employees Worked With
September 28, 2022
Been waiting for a Hybrid Rav4 for months but Speaking with sara I've decided to purchase a normal Rav4 and im happy with my decision I love my car with sara I've decided to purchase a normal Rav4 and im happy with my decision I love my car More
by Brenda
Employees Worked With
Saarahi Ruiz
Verified CustomerSeptember 28, 2022
My car was repaired properly. I had great Experience & Reccomend others! Raymond was very professional. I had great Experience & Reccomend others! Raymond was very professional. More
by Joan Jackson
Employees Worked With
September 28, 2022
Great job by the service person that checked me in and the coffee was good the coffee was good More
by dubo5
Employees Worked With
September 27, 2022
Reid is ALWAYS my favorite. He is extremely knowledgeable, friendly, and approachable. He is always willing to help and easy to talk to. Every service advisor needs to be traine He is extremely knowledgeable, friendly, and approachable. He is always willing to help and easy to talk to. Every service advisor needs to be trained by Reid More
by melinacoello
Employees Worked With
September 27, 2022
The service was great, it did not take long for my service. It was a friendly environment. service. It was a friendly environment. More
by Debbiearnold715@yahoo.com
Employees Worked With
