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Jim Ellis Toyota of McDonough
McDonough, GA
8,666 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,666 reviews
September 26, 2022
Quick turn around time . Knowledgeable staff. Didn’t try to upswell me. Car was cleaned Knowledgeable staff. Didn’t try to upswell me. Car was cleaned More
by DGAMBLE0
Verified Customer
September 26, 2022
My experience at Jim Ellis Toyota was quick, professional, and reliable. Have purchased my vehicle there and continue to maintain my vehicle there. professional, and reliable. Have purchased my vehicle there and continue to maintain my vehicle there. More
by Ĺb
September 26, 2022
Very impressive overall, we have now purchased a couple of new vehicles from Jim Ellis, and can’t say how easy as well as stress free the transaction. Would highly recommend. of new vehicles from Jim Ellis, and can’t say how easy as well as stress free the transaction. Would highly recommend. More
by stbrown_100
September 25, 2022
Employees were pleasant and professional. They made me feel like I was a worthy customer and that they genuinely cared about the “health” of my vehicle. That was very important to me. Overall They made me feel like I was a worthy customer and that they genuinely cared about the “health” of my vehicle. That was very important to me. Overall, I had a great experience @ Jim Ellis and I plan to return in the future. More
by Altheahnurse
September 24, 2022
John & Leon was GREAT! ! Also Darrell. Everyone was great and very helpful. Made sure I left HAPPY, &satisfied. They worked with me . I’m thankful . ! Also Darrell. Everyone was great and very helpful. Made sure I left HAPPY, &satisfied. They worked with me . I’m thankful . More
by Dee
September 24, 2022
Excellent job handling our car buying experience. Will definitely recommend Neil Williams in the future Will definitely recommend Neil Williams in the future More
by MBrown
Employees Worked With
September 24, 2022
I like dealing there and the car seems to agree. I am hoping to get a lot more miles out of it Thank you! I am hoping to get a lot more miles out of it Thank you! More
by DONSCHONZEIT
September 24, 2022
I had an appointment for regular maintenance. The service attendant was professional, and service was prompt and economical. The service attendant was professional, and service was prompt and economical. More
by Nitapett
September 24, 2022
I always come back to Jim Ellis Toyota of McDonough because they always take care of me. My daughter was looking for a bigger vehicle but she was undecided on which vehicle to choose. Cory welcomed us because they always take care of me. My daughter was looking for a bigger vehicle but she was undecided on which vehicle to choose. Cory welcomed us in with open arms, even held my granddaughter to keep the sun out of her face while we walked the lot to look at cars. Cory was very patient with us and my granddaughter while we took our sweet time trying to decide the right vehicle. Gary came to talk and play with her as well. Javon was just as polite, understanding and moved fast. Micheal had everything ready for us to sign so we could walk out the door! We were treated like family here and for that I will always come back for my next purchase. More
by Kekejohnson28
Employees Worked With
