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Jim Ellis Toyota of McDonough
McDonough, GA
8,702 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,702 reviews
September 30, 2022
Neil has a good customer service skills and I love his interactions with me. Good negotiation to satisfy customers. interactions with me. Good negotiation to satisfy customers. More
by sylkpangni
Employees Worked With
September 30, 2022
OMG! !!!! This was absolutely the best and quickest experience I’ve ever had buying a car. I was looking for a new car on Wednesday and end up getting it o !!!! This was absolutely the best and quickest experience I’ve ever had buying a car. I was looking for a new car on Wednesday and end up getting it on Friday. Neil was awesome and very informative. This man knows what he’s doing. Neil made sure I was comfortable before making a purchase. I look forward to referring my friends and family to Jim Ellis Toyota of McDonough. More
by Jasmine
Employees Worked With
September 29, 2022
Very pleasant and being able to be taken home instead of waiting there is so important for us!! People who have chronic illnesses can't easily wait long comfortably. Thank you!! waiting there is so important for us!! People who have chronic illnesses can't easily wait long comfortably. Thank you!! More
by BARABARA.MORRIS1
Verified CustomerEmployees Worked With
Other Employees :
I was told a certain price over the phone by someone from Toyota, but it was double that amount when it was time to pay! They worked with me so that it was only $10 more than what I was told do we compromised. I appreciated that!!
September 28, 2022
I’ve purchased four vehicles from Jim Ellis Toyota, the dealership is wonderful! One of my vehicles was problematic within 10,000 miles. Each time I took the vehicle for service, I was provided excellent c dealership is wonderful! One of my vehicles was problematic within 10,000 miles. Each time I took the vehicle for service, I was provided excellent customer assistance. Jim Ellis assisted me in replacing the problem vehicle to a newer vehicle… All was well!!! I haven’t had any problems since. When I take my vehicle for maintenance, I’m in and out. Customer service is outstanding, the staff are friendly, especially my salesman Mr. David Washington and Oscar Johnson (service dept)…. they’re the BEST! More
by WILLISKIMBERLY2
September 28, 2022
Came in to schedule an appointment squeezed me in same day. Very personal able. Highly recommend day. Very personal able. Highly recommend More
by URBANSORBET
Employees Worked With
September 28, 2022
David Washington was great to work with on the purchase of my new Highlander! David is a knowledgeable professional. He took the time to thoroughly answer all my questions and explain the process. of my new Highlander! David is a knowledgeable professional. He took the time to thoroughly answer all my questions and explain the process. This is the second vehicle that I have purchased with Jim Ellis Toyota of McDonough. Everyone at Jim Ellis Toyota of McDonough works together to take care of the customer. I appreciate the customer service and service excellence that they deliver. More
by gailp
Employees Worked With
September 28, 2022
Been waiting for a Hybrid Rav4 for months but Speaking with sara I've decided to purchase a normal Rav4 and im happy with my decision I love my car with sara I've decided to purchase a normal Rav4 and im happy with my decision I love my car More
by Brenda
Employees Worked With
Saarahi Ruiz
September 28, 2022
My car was repaired properly. I had great Experience & Reccomend others! Raymond was very professional. I had great Experience & Reccomend others! Raymond was very professional. More
by Joan Jackson
Employees Worked With
