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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,624 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,624 reviews

September 14, 2022

Our entire experience was great and a bit quicker than we expected. Excellent service from this location. More

by jvon1990
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2022 -

Jim Ellis Toyota of McDonough responded

Jvon1990, your positive review means a lot to us and we’re happy we could help you! Thanks again for the positive feedback, and we hope that you have a great day!

September 14, 2022

The staff was helpful and really helped me out of a tough situation. They were truly amazing! More

by Jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ray
Sep 21, 2022 -

Jim Ellis Toyota of McDonough responded

Jay, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

September 14, 2022

The service on my car seems to be genuine and very speedy, therefore I deemed Jim Ellis a respectable dealer. More

by cecilairving1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2022 -

Jim Ellis Toyota of McDonough responded

Cecilairving1, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

September 13, 2022

I am so happy that I was able to work with Javon Harris. He made sure all my questions was answered and he made sure I was always at ease. Definitely wil be coming back! More

by elaine,porter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2022 -

Jim Ellis Toyota of McDonough responded

Elaine,Porter, your positive review means a lot to us and we’re happy we could help you! Thanks again for the positive feedback, and we hope that you have a great day!

September 13, 2022

Great service from Mr. Washington! Would recommend! 10/10! Got the vehicle that I wanted! More

by bryant9.kevin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Bryant9.kevin! We look forward to your next visit! Take care!

September 13, 2022

Could not have met at better group of associates in the service department. Best dealer I've ever worked with. It was an emergency for us and you guys pulled us through. More

by asuper.metropolis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Ray
Sep 21, 2022 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Asuper.metropolis! Thanks again for your business! Take care!

September 13, 2022

The dealership was able to squeeze me in for an appointment and care for my immediate service need without the pressure of hassling me into additional services. More

by AISHA.HODO76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricia Silverstein
Sep 15, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Aisha.hodo76! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

September 13, 2022

Great customer service! Was immediately greeted and directed to a clean spacious waiting area. Very efficient service. More

by andreawariner1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria steinetz
Sep 15, 2022 -

Jim Ellis Toyota of McDonough responded

That's great to hear, Andreawariner1! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for your business! Take care!

September 13, 2022

I always get the best service and great smiles with efficiency as well and that’s why I continue to come back year after year upgrade after upgrade and I give xxxxxxto the infamous Oscar in service! He More

by MARYKATHRYNSTEPHENS1958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mason
Sep 15, 2022 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Marykathrynstephens1958! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

September 13, 2022

This dealer ship is very professional, explains everything,friendly, answers your questions, and make sure that you have all the information that you needs when buying a car. More

by sharn_jarvis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2022 -

Jim Ellis Toyota of McDonough responded

Sharn_jarvis, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

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