Back

Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,624 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
Contact Dealership

144 Hwy 81 West

McDonough, GA

30253

Directions

By Type

Showing 8,624 reviews

September 13, 2022

Good service and courteous staff who explained what was needing to be done and what that was. More

by AVONABC1
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Kerce
Sep 15, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Avonabc1! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

September 13, 2022

The team was knowledgeable and helpful from beginning to end. I enjoyed working with them. More

by GEMINIPRINCESS3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mallory Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2022 -

Jim Ellis Toyota of McDonough responded

Geminiprincess3, your positive review means a lot to us and we’re happy we could help you! Thanks again for the positive feedback, and we hope that you have a great day!

September 12, 2022

The people at Jim Ellis Toyota dealership are great I would refer anyone to them Excellent More

by Gary
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2022

David was very helpful and friendly. He answered all questions and was extremely knowledgeable. He made us feel very valued. More

by Chelsea
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2022

I literally drive 45 minutes to an hour for my regular service and maintenance. I have bought three vehicles from this dealership and have never been disappointed. Reid The service team are amazing! More

by PABLO321US
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mason
Sep 14, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Pablo321us! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

September 12, 2022

They had the car that no one else had. Despite the long buying process, Ahmad made the experience a pleasure and he made sure everything was done. More

by Kam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2022

Wasn’t looking to buy a new truck but Neil was able to get it all worked out, thank you Neil for all you did to help. More

by bowdendcb
Recommend Dealer
Yes
Employees Worked With
Neil Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Bowdendcb! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

September 10, 2022

Good, but slow, service. And they immediately tried to buy by truck. Not interested in selling, as they had nothing in stick to replace. I'll go back for a service, but no More

by "Puck"
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, "puck"! Thanks again for your business! Take care!

September 10, 2022

Javon and Tony made our vehicle purchase a smooth process. No haggling back and forth, just straight up excellence and professionalism. More

by job1sg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Jim Ellis Toyota of McDonough responded

Job1sg, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

September 10, 2022

It's a great dealership if you're thinking about purchasing a vehicle. Service department is also amazing. They make sure you're comfortable while you're waiting and keeps you informed on every impo More

by Eribowl73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hiram Kenneth Brewton
Sep 14, 2022 -

Jim Ellis Toyota of McDonough responded

Eribowl73, thank you for writing this fantastic review and giving our dealership such a high star rating! Thanks again for your business! Take care!

...
389
...