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Jim Ellis Toyota of McDonough
McDonough, GA
8,702 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,702 reviews
Verified Customer
September 28, 2022
Great job by the service person that checked me in and the coffee was good the coffee was good More
by dubo5
Employees Worked With
September 27, 2022
Reid is ALWAYS my favorite. He is extremely knowledgeable, friendly, and approachable. He is always willing to help and easy to talk to. Every service advisor needs to be traine He is extremely knowledgeable, friendly, and approachable. He is always willing to help and easy to talk to. Every service advisor needs to be trained by Reid More
by melinacoello
Employees Worked With
September 27, 2022
The service was great, it did not take long for my service. It was a friendly environment. service. It was a friendly environment. More
by Debbiearnold715@yahoo.com
Employees Worked With
September 26, 2022
Quick turn around time . Knowledgeable staff. Didn’t try to upswell me. Car was cleaned Knowledgeable staff. Didn’t try to upswell me. Car was cleaned More
by DGAMBLE0
September 26, 2022
My experience at Jim Ellis Toyota was quick, professional, and reliable. Have purchased my vehicle there and continue to maintain my vehicle there. professional, and reliable. Have purchased my vehicle there and continue to maintain my vehicle there. More
by Ĺb
September 26, 2022
Very impressive overall, we have now purchased a couple of new vehicles from Jim Ellis, and can’t say how easy as well as stress free the transaction. Would highly recommend. of new vehicles from Jim Ellis, and can’t say how easy as well as stress free the transaction. Would highly recommend. More
by stbrown_100
September 25, 2022
Employees were pleasant and professional. They made me feel like I was a worthy customer and that they genuinely cared about the “health” of my vehicle. That was very important to me. Overall They made me feel like I was a worthy customer and that they genuinely cared about the “health” of my vehicle. That was very important to me. Overall, I had a great experience @ Jim Ellis and I plan to return in the future. More
by Altheahnurse
