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Jim Ellis Toyota of McDonough
McDonough, GA
8,701 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,701 reviews
September 23, 2022
Always a great experience very good customer service and they always get me in and out fast they always get me in and out fast More
by yomaowens1973
Verified CustomerEmployees Worked With
September 23, 2022
Reid is an awesome customer service advisor and was very helpful with what was needed for my car. helpful with what was needed for my car. More
by SWJONES1906
Employees Worked With
September 23, 2022
Jim Ellis Toyota of McDonough provides such excellent customer service. My visit on Tuesday exceeded my expectations! They were friendly, quick and efficient. Oh, and did I say QUICK! Thank you Jim Ellis customer service. My visit on Tuesday exceeded my expectations! They were friendly, quick and efficient. Oh, and did I say QUICK! Thank you Jim Ellis Toyota! More
by TAMMCDOWELL
Employees Worked With
Patricia Silverstein
September 23, 2022
Thank ali and leon for your wonderful service and helping.with the purchase of our new car! Thank you mallory for youe help also! We love Jim Ellis helping.with the purchase of our new car! Thank you mallory for youe help also! We love Jim Ellis More
by berylr48
September 23, 2022
The staff is very polite and well informed about their vehicles.They work very hard to make your buying experience comfortable. vehicles.They work very hard to make your buying experience comfortable. More
by berylr48
September 22, 2022
Ried, is the best you could ask for. Give that man a raised right now. Give that man a raised right now. More
by lockdwn98
Employees Worked With
September 22, 2022
Excellent, painless process! This is my second trade in with them and I am grateful! This is my second trade in with them and I am grateful! More
by VMONMCK5
September 22, 2022
The staff is great! ! They get you in and out before the time quoted! That had been my experience. They took me with out an appointment ! ! They get you in and out before the time quoted! That had been my experience. They took me with out an appointment ! More
by thrbk7
September 21, 2022
He was very helpful and made the process very easy! Thank you! Recommend to anyone! Thank you! Recommend to anyone! More
by Erick segovia
Employees Worked With
