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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,624 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,624 reviews

September 08, 2022

Fast great service, easy to schedule and not far from house. The place was clean and plenty of salesmen. Service people was great More

by PAYNEREALTYGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2022 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! Thanks again for your business! Take care!

September 08, 2022

My experience with Brian Ogoo was excellent. I was in the store during the NBA playoffs and couldn’t seem to pry anyone away from the TV. Made sure I went back before the NFL season started Bria More

by jimalbertson0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Ogoo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mason
Sep 11, 2022 -

Jim Ellis Toyota of McDonough responded

Jimalbertson0, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

September 08, 2022

We felt pressured. We have excellent credit and we thought we were being taken advantage of . We are black people and we won’t the same respect has white people. The sa More

by Kennyj115
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Washington
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2022 -

Jim Ellis Toyota of McDonough responded

Kennyj115, we are so disappointed to learn of this situation you have described. Please give us a call at (770) 746-9374 and we will do our best to make this better. We hope to hear from you soon.

September 08, 2022

I have bought 4 new cars from this dealership since 2017. The dealership is friendly with a good maintenance staff but the reason I buy from them is because of my salesman-Leon. I don’t go to any other deale More

by Nightshade
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2022 -

Jim Ellis Toyota of McDonough responded

Thanks, Nightshade! We appreciate your continued business with us, and we're looking forward to your next visit! Thanks again for your business! Take care!

September 07, 2022

I had a wonderful service experience when I walked into Jim Ellis Toyota on Thursday 9/2 and purchase my new 2023 Toyota Camry Mr. Leon was very informative and shared every detail of what I needed to mak More

by Shy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2022 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Shy! Thanks again for your business! Take care!

September 07, 2022

Leon was outstanding and I appreciate him for helping me purchase my new Corolla! He’s the best, thank you Mallory and Ali as well. More

by Willienelson987
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mallory Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2022 -

Jim Ellis Toyota of McDonough responded

Willienelson987, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

September 06, 2022

Frist stop at this dealership on our cart hunting and back to them at the end after few other stops. Had good service provide by sales consultant Hudson Toussaint. He was able to provide good recommendat More

by Feifei
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hudson Toussaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2022 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Feifei! Thanks again for your business! Take care!

September 06, 2022

I've purchased three vehicles from this dealer. I was led here back in 2015 by my mechanic who is no longer with us. He introduced me to the BEST Salesman of all. Mr. Ali hands down is the BEST!!!! More

by SAGAINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rose Bristol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2022 -

Jim Ellis Toyota of McDonough responded

Sagaine, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

September 06, 2022

My transaction is not complete yet but so far Cori Gaither has made me consider purchasing a car somewhere else. More

by Adriancam2004
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dylan Kersey
Sep 09, 2022 -

Jim Ellis Toyota of McDonough responded

Adriancam2004, we are so disappointed to learn of this situation you have described. Please give us a call at (770) 746-9374 and we will do our best to make this better. We hope to hear from you soon.

September 06, 2022

Good people with great service. Always helpful and courteous every time I come for service. More

by NOLESFAN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
4.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2022 -

Jim Ellis Toyota of McDonough responded

Nolesfan1, your positive review means a lot to us and we’re happy we could help you! Thanks again for the positive feedback, and we hope that you have a great day!

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