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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,669 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,669 reviews

September 12, 2022

The people at Jim Ellis Toyota dealership are great I would refer anyone to them Excellent More

by Gary
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2022

Wasn’t looking to buy a new truck but Neil was able to get it all worked out, thank you Neil for all you did to help. More

by bowdendcb
Recommend Dealer
Yes
Employees Worked With
Neil Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Bowdendcb! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

September 10, 2022

Good, but slow, service. And they immediately tried to buy by truck. Not interested in selling, as they had nothing in stick to replace. I'll go back for a service, but no More

by "Puck"
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, "puck"! Thanks again for your business! Take care!

September 10, 2022

Javon and Tony made our vehicle purchase a smooth process. No haggling back and forth, just straight up excellence and professionalism. More

by job1sg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Jim Ellis Toyota of McDonough responded

Job1sg, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

September 10, 2022

It's a great dealership if you're thinking about purchasing a vehicle. Service department is also amazing. They make sure you're comfortable while you're waiting and keeps you informed on every impo More

by Eribowl73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hiram Kenneth Brewton
Sep 14, 2022 -

Jim Ellis Toyota of McDonough responded

Eribowl73, thank you for writing this fantastic review and giving our dealership such a high star rating! Thanks again for your business! Take care!

September 10, 2022

Service was fast and everyone was professional, helpful and knowledgeable. Would recommend to everyone to have their vehicles worked on here More

by CAPPS_SHERRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! Thanks again for your business! Take care!

September 10, 2022

I received fast and excellent service from the Jim Ellis service department with timely updates on progress. More

by D.MEEKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Brewton
Sep 13, 2022 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! Thanks again for your business! Take care!

September 10, 2022

Friendly staff to work with and I feel like I got a good deal and I really like my new vehicle. More

by SHIRLATL3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Escoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Shirlatl3! Thanks again for your business! Take care!

September 09, 2022

It was an excellent experience and service was very good. i would love to recommend my friend and family More

by 42bpstation
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Jim Ellis Toyota of McDonough responded

42bpstation, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

September 09, 2022

Dan un buen servicio y son muy eficientes yo los recomiendo a todos por su servicio More

by felix Alvarenga
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Jim Ellis Toyota of McDonough responded

Felix Alvarenga, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

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