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Jim Ellis Toyota of McDonough
McDonough, GA
8,622 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,622 reviews
Verified Customer
September 01, 2022
Thank you Carlos for making this purchase easy and fast. We appreciate all your help. We appreciate all your help. More
by Ganderson1828
Employees Worked With
September 01, 2022
My wait time fir the last visit was approx 4 hrs to change a failed battery, which they said is new and lifetime, but I have to change before 2yrs, it happened three times. Quite franklyI lost trust change a failed battery, which they said is new and lifetime, but I have to change before 2yrs, it happened three times. Quite franklyI lost trust and my next Vehicle will not be a Toyota More
by Colett_aa
Employees Worked With
Can't recall, but he was good , JD Barksdale
September 01, 2022
Thank you for great service Jim Ellis is a great dealer and service team in Ga and service team in Ga More
by BEEBERRYBAD
Employees Worked With
Other Employees :
Susan Crawford, William Mason, Donald Smith
September 01, 2022
The very best service I’ve had on my vehicle,The service rep we’re very helpful and letting me know what I needed for my vehicle .It’s the only place I I will have to service my vehicle.Thanks Jim Ellis. rep we’re very helpful and letting me know what I needed for my vehicle .It’s the only place I I will have to service my vehicle.Thanks Jim Ellis. More
by CEGL22134
Employees Worked With
September 01, 2022
When I get Leon Poole for anything he makes it happen, right then or he calls to make it work right then or he calls to make it work More
by mims8541
Employees Worked With
August 31, 2022
My service was excellent and was performed in a timely manner. The service Repersentive was very informative as well. manner. The service Repersentive was very informative as well. More
by cwili106
Employees Worked With
August 31, 2022
Great service and communication both ways. Service Tech. Was very knowledgeable as I asked questions. Service Tech. Was very knowledgeable as I asked questions. More
by jacburnette
August 31, 2022
Great service. Oscar took great care of me and provided me shuttle service via Lyft. Oscar took great care of me and provided me shuttle service via Lyft. More
by Tweaver102@yahoo.com
Employees Worked With
