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Jim Ellis Toyota of McDonough
McDonough, GA
8,669 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,669 reviews
September 09, 2022
Jim Ellis gave good service for oil change, tinted windows, they do not do car wash like Lexus windows, they do not do car wash like Lexus More
by donmap
Verified Customer
September 09, 2022
The team was great and they anticipated all of my needs. Ray and Oscar were the best! Ray and Oscar were the best! More
by jamesnangelia
September 09, 2022
I had a wonderful experience at Jim Ellis. Staff was genuinely nice. My sales Rep Rose was simply awesome from beginning to the end. She made sure I was satisfied with my purchase and some eve Staff was genuinely nice. My sales Rep Rose was simply awesome from beginning to the end. She made sure I was satisfied with my purchase and some even helped me hook my phone up before leaving. I look forward to do future business there. It was all just amazing. More
by Acmitchell90
September 08, 2022
I have bought 4 new cars from this dealership since 2017. The dealership is friendly with a good maintenance staff but the reason I buy from them is because of my salesman-Leon. I don’t go to any other deale The dealership is friendly with a good maintenance staff but the reason I buy from them is because of my salesman-Leon. I don’t go to any other dealership. I just go see Leon. More
by Nightshade
Employees Worked With
September 08, 2022
Inquired about upgrading my vehicle today! Ultimately decided to wait! David Washington helped me from beginning to end! Spectacular customer service…patient…and very informative and knowledge Ultimately decided to wait! David Washington helped me from beginning to end! Spectacular customer service…patient…and very informative and knowledgeable about the cars and questions I had about financing! More
by Laken McGee
Employees Worked With
September 08, 2022
Your techs should check the car to be sure of safety for customers to drive! customers to drive! More
by TRACEYRDG
September 08, 2022
Fast great service, easy to schedule and not far from house. The place was clean and plenty of salesmen. Service people was great house. The place was clean and plenty of salesmen. Service people was great More
by PAYNEREALTYGA
September 08, 2022
My experience with Brian Ogoo was excellent. I was in the store during the NBA playoffs and couldn’t seem to pry anyone away from the TV. Made sure I went back before the NFL season started Bria I was in the store during the NBA playoffs and couldn’t seem to pry anyone away from the TV. Made sure I went back before the NFL season started Brian came out and greeted me in the parking lot and all was great after that. Dealt with the parts dept briefly after purchase and they were great also. Nice people. More
by jimalbertson0
September 08, 2022
We felt pressured. We have excellent credit and we thought we were being taken advantage of . We are black people and we won’t the same respect has white people. The sa We have excellent credit and we thought we were being taken advantage of . We are black people and we won’t the same respect has white people. The salesman did not even reach back out to us we will not come back and do business with your establishment. More
by Kennyj115
Employees Worked With
September 07, 2022
I had a wonderful service experience when I walked into Jim Ellis Toyota on Thursday 9/2 and purchase my new 2023 Toyota Camry Mr. Leon was very informative and shared every detail of what I needed to mak Jim Ellis Toyota on Thursday 9/2 and purchase my new 2023 Toyota Camry Mr. Leon was very informative and shared every detail of what I needed to make my best business decision on buying a new vehicle. More
by Shy
Employees Worked With
