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Jim Ellis Toyota of McDonough
McDonough, GA
8,622 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,622 reviews
August 31, 2022
At tentative to ones needs for service, good at checking for discounts or recalls. THANKYOU , very personable staff, who always appear to care for customers needs, or questions. Again THANKYOU. Would like t for discounts or recalls. THANKYOU , very personable staff, who always appear to care for customers needs, or questions. Again THANKYOU. Would like to see Toyota employees discounts, when wanting to update vehicles.. More
by GEORGIAGLEN60
Verified CustomerEmployees Worked With
August 31, 2022
Great service personell. We attentive and personable. They are very thorough and care about your vehicle!! We attentive and personable. They are very thorough and care about your vehicle!! More
by Krismr18
August 31, 2022
I’ve used this dealership twice so far, and received excellent service both times. Oscar took care of my car, and the folks on the inside took care of me. Everyone I’ve met is kind, professional, and he excellent service both times. Oscar took care of my car, and the folks on the inside took care of me. Everyone I’ve met is kind, professional, and helpful. I won’t go anywhere else. More
by Karen1984
Employees Worked With
August 31, 2022
Great customer service and everyone was going above and beyond for me to make sure my visit was great. beyond for me to make sure my visit was great. More
by Jairedaley
Employees Worked With
August 30, 2022
Got me in very quick service advisor was great kept me informed at all times informed at all times More
by siaebo
Employees Worked With
August 30, 2022
Jim Ellis Toyota makes it easy and quick to schedule and receive service. The app and web site is intuitive- the people are wonderful receive service. The app and web site is intuitive- the people are wonderful More
by NORMAN_LABRECQUE
August 30, 2022
Service was prompt and im highly satisfied. Also scan was very professional and extremely considerate of me, my time my vehicle. Thank u Also scan was very professional and extremely considerate of me, my time my vehicle. Thank u More
by Kpe1207
Employees Worked With
August 30, 2022
The service did not take very long. The associates that I spoke with was courteous but the technician that serviced my vehicle failed to tighten the oil pan drain plug which caused i The associates that I spoke with was courteous but the technician that serviced my vehicle failed to tighten the oil pan drain plug which caused it to leak. More
by anthonywatts55
Employees Worked With
August 30, 2022
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by amirbienaime
