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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,622 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,623 reviews

August 30, 2022

My experience was so great. I’m going to buy my next Toyota from Jim Ellis!!! More

by GRANVILLEJIMMIE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
I can’t remember the young lady name, but she was very friendly
Sep 03, 2022 -

Jim Ellis Toyota of McDonough responded

Granvillejimmie, your positive review means a lot to us and we’re happy we could help you! If you have any further questions, please give us a call. We're always happy to help!

August 30, 2022

The salesman was excellent, He has the experience to answering all questions. We were very very please. More

by Fgl1262
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Gliem
Sep 03, 2022 -

Jim Ellis Toyota of McDonough responded

Fgl1262, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

August 30, 2022

Very grateful that Leon Answered the call when I inquired about buying a car. He convinced me to buy Toyota and it is my best decision this year. He was hands on from day one thru the entire purchase proce More

by Kpe1207
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Kpe1207! At Jim Ellis Toyota of McDonough, we value our customers and we look forward to seeing you on your next visit. Take care!

August 28, 2022

Nice people and great cars. I enjoyed buying a car there. Pleasant experience. I love my rav4. More

by natalia_smith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Czech Mills, Czech Mills
Aug 30, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Natalia_smith! Thanks again for your business! Take care!

August 28, 2022

Good service. Quick. Easy. Always tries to offer me mo yea for my truck and consistently offers me well under fair value. Ends up being a waste of time More

by erikweinberg8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2022 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 28, 2022

I had a great car buying experience. The staff greeted me immediately and everyone I encountered was pleasant. The salesperson listened to what I wanted and didn’t try to sell me what wa More

by Tamica P.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2022 -

Jim Ellis Toyota of McDonough responded

Tamica P., thank you for your kind words and congratulations on your new vehicle! We look forward to your next visit! Take care!

August 27, 2022

Great Service never had a problem and they will have you in and out in no time More

by gloriacurry72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Jonson
Aug 30, 2022 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 27, 2022

Great customer service got me in and out. Coffee bar was nice inside while waiting More

by One_drew1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Young lady not sure she was nice
Aug 30, 2022 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! We hope to see you soon!

August 27, 2022

They did not check all the fluid levels or tell me about the status of my brakes. More

by gwenpark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Was a female not sure of the name.
Aug 30, 2022 -

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

August 27, 2022

Service was excellent everything was really fast. Very professional explain everything was explained with detail. More

by Georgina Alvarado
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2022 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! Thanks again for your business! Take care!

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