Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jim Ellis Toyota of McDonough
McDonough, GA
8,669 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,669 reviews
September 07, 2022
Leon was outstanding and I appreciate him for helping me purchase my new Corolla! He’s the best, thank you Mallory and Ali as well. purchase my new Corolla! He’s the best, thank you Mallory and Ali as well. More
by Willienelson987
September 06, 2022
Frist stop at this dealership on our cart hunting and back to them at the end after few other stops. Had good service provide by sales consultant Hudson Toussaint. He was able to provide good recommendat back to them at the end after few other stops. Had good service provide by sales consultant Hudson Toussaint. He was able to provide good recommendation based on what customer need. . More
by Feifei
Employees Worked With
September 06, 2022
I've purchased three vehicles from this dealer. I was led here back in 2015 by my mechanic who is no longer with us. He introduced me to the BEST Salesman of all. Mr. Ali hands down is the BEST!!!! I was led here back in 2015 by my mechanic who is no longer with us. He introduced me to the BEST Salesman of all. Mr. Ali hands down is the BEST!!!!! He's kind, funny, friendly and goes the extra mile. 😀😀😀😀😀👍👍👍👍👍👍👍👍👍👍👍👍👍👍 He deserves an award for being the BEST SALESMAN OF THE DECADE. Everyone in his position should take notes from his playbook. You're the GREATEST MR. ALI😀🤗💗 More
by SAGAINE
Verified CustomerSeptember 06, 2022
Good people with great service. Always helpful and courteous every time I come for service. Always helpful and courteous every time I come for service. More
by NOLESFAN1
September 06, 2022
I have always had my van fixed here and was satisfied. The last time I was disappointed because I thought they always inspected the automobile and washed it. I left needing windshield wipers front and bac The last time I was disappointed because I thought they always inspected the automobile and washed it. I left needing windshield wipers front and back and an uncleaned car. I’m thinking it’s lack of employees. I hope so. It’s nice to know the car was inspected thoroughly as it makes me feel safe. More
by REACAPPUCCINO
Employees Worked With
Lenny ?
September 06, 2022
Good dealership, but some of the service advisors are lazy.I sat for 2 hours and my vehicle had been ready. lazy.I sat for 2 hours and my vehicle had been ready. More
by JONATHANHEARD427
Employees Worked With
September 06, 2022
Dylan is a very good help and David Washington is good service also.I had a great experience at Jim Ellis Toyota service also.I had a great experience at Jim Ellis Toyota More
by Linhtucker
Employees Worked With
September 06, 2022
The servers was very good I will keep coming back for more great opportunities 👍 🙌 👏 👌 is more great opportunities 👍 🙌 👏 👌 is More
by Nallsc
September 06, 2022
Even though I bought my Camry here, I get the best customer service from the employees. They always make sure my needs are met and am happy with the work that’s done on it. We have become family. customer service from the employees. They always make sure my needs are met and am happy with the work that’s done on it. We have become family. More
by SSDRK5
Employees Worked With
