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Jim Ellis Toyota of McDonough
McDonough, GA
8,762 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,762 reviews
September 19, 2022
Great experience! He was very attentive to my needs. He didn’t give up and got me the NEW car I really wanted! He made me feel confident and comfortable on my purchase He was very attentive to my needs. He didn’t give up and got me the NEW car I really wanted! He made me feel confident and comfortable on my purchase. Definitely recommend! More
by sofie.yzaguirre
Employees Worked With
September 19, 2022
Detail shop did an excellent job on my car on the inside and out. All in a timely manner and out. All in a timely manner More
by SONYABABYD03LL331
Verified CustomerEmployees Worked With
September 19, 2022
Mr Hudson was the best. He was so patient and professional. I didn’t feel compelled to purchase and he calmed my anxiety. I am referring him to all of my friends and family. He was so patient and professional. I didn’t feel compelled to purchase and he calmed my anxiety. I am referring him to all of my friends and family. More
by SM
September 18, 2022
The sales person Brain exhibited professionalism in his job.He was cautious and knew his stuff. His immediate boss Kevin was great as well. I will recommend both of any time any day! job.He was cautious and knew his stuff. His immediate boss Kevin was great as well. I will recommend both of any time any day! More
by KATEROTIMISAMUEL
September 18, 2022
Service department was able to see me at my scheduled appointment time which is very important to me. appointment time which is very important to me. More
by SOIVREAL
September 18, 2022
Great service fast and efficient and they gave me a good rate on my car it could’ve been better and my opinion but it was some what a fair rate. I wish I could’ve traded out my car with an SUV with the deal rate on my car it could’ve been better and my opinion but it was some what a fair rate. I wish I could’ve traded out my car with an SUV with the dealership the day of my visit. Maybe next time! More
by BRITTANY
Employees Worked With
Susan Crawford
September 17, 2022
Great Customer service. I couldn’t get a better customer service than that. Keep it up!👍🏻 I couldn’t get a better customer service than that. Keep it up!👍🏻 More
by patriciajg01
September 17, 2022
Thanks so much. Everyone was wonderful. Patricia has helped me before. She is great. Everything was explained and options given. Thanks. Everyone was wonderful. Patricia has helped me before. She is great. Everything was explained and options given. Thanks. More
by Teddy bear
Employees Worked With
Patricia Silverstein
