Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jim Ellis Toyota of McDonough
McDonough, GA
8,762 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,762 reviews
September 12, 2022
David was very helpful and friendly. He answered all questions and was extremely knowledgeable. He made us feel very valued. He answered all questions and was extremely knowledgeable. He made us feel very valued. More
by Chelsea
Employees Worked With
September 12, 2022
I literally drive 45 minutes to an hour for my regular service and maintenance. I have bought three vehicles from this dealership and have never been disappointed. Reid The service team are amazing! service and maintenance. I have bought three vehicles from this dealership and have never been disappointed. Reid The service team are amazing! More
by PABLO321US
Verified CustomerSeptember 12, 2022
They had the car that no one else had. Despite the long buying process, Ahmad made the experience a pleasure and he made sure everything was done. Despite the long buying process, Ahmad made the experience a pleasure and he made sure everything was done. More
by Kam
Employees Worked With
September 12, 2022
The people at Jim Ellis Toyota dealership are great I would refer anyone to them Excellent would refer anyone to them Excellent More
by Gary
September 10, 2022
Wasn’t looking to buy a new truck but Neil was able to get it all worked out, thank you Neil for all you did to help. get it all worked out, thank you Neil for all you did to help. More
by bowdendcb
Employees Worked With
September 10, 2022
Good, but slow, service. And they immediately tried to buy by truck. Not interested in selling, as they had nothing in stick to replace. I'll go back for a service, but no And they immediately tried to buy by truck. Not interested in selling, as they had nothing in stick to replace. I'll go back for a service, but not to buy anything. More
by "Puck"
September 10, 2022
Javon and Tony made our vehicle purchase a smooth process. No haggling back and forth, just straight up excellence and professionalism. process. No haggling back and forth, just straight up excellence and professionalism. More
by job1sg
Employees Worked With
September 10, 2022
It's a great dealership if you're thinking about purchasing a vehicle. Service department is also amazing. They make sure you're comfortable while you're waiting and keeps you informed on every impo purchasing a vehicle. Service department is also amazing. They make sure you're comfortable while you're waiting and keeps you informed on every important details as the mechanics inspects and find any other services needed More
by Eribowl73
Employees Worked With
Hiram Kenneth Brewton
September 10, 2022
Service was fast and everyone was professional, helpful and knowledgeable. Would recommend to everyone to have their vehicles worked on here and knowledgeable. Would recommend to everyone to have their vehicles worked on here More
by CAPPS_SHERRY
Employees Worked With
