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Jim Ellis Toyota of McDonough
McDonough, GA
8,823 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,823 reviews
August 18, 2022
It would have been 5 stars except that they did not have all 3 tires when I went there in the morning. Raymond was able to get the tire in the afternoon and so I went back and had it installed the same day. all 3 tires when I went there in the morning. Raymond was able to get the tire in the afternoon and so I went back and had it installed the same day. So it wasn't too bad. More
by Emaciorowski
Verified CustomerEmployees Worked With
August 18, 2022
All of the work was great except for cleaning inside of truck. Not done.The outside awesome. truck. Not done.The outside awesome. More
by RobinJohnson 1316
Employees Worked With
August 18, 2022
The Toyota service center is awesome. My serviceman Kenny was courteous, prompt, and took care of my oil change in less than an hour. And washed my car too! Thank you Kenny! My serviceman Kenny was courteous, prompt, and took care of my oil change in less than an hour. And washed my car too! Thank you Kenny! More
by dalondastahl
Employees Worked With
Kenny
August 18, 2022
Mallory was very helpful while purchasing our new 4Runner. Highly recommend her and her team 4Runner. Highly recommend her and her team More
by bradberry104
Employees Worked With
August 18, 2022
Very patient to deal with me😊. I would refer others. Always ready to assist as you enter the showroom with smiles on their fsce I would refer others. Always ready to assist as you enter the showroom with smiles on their fsce More
by Cryann
August 17, 2022
The communication with the status of my car was great. The customer service rep was great. In the past when i have service the rinse the car off. I am sad that this was not done. The customer service rep was great. In the past when i have service the rinse the car off. I am sad that this was not done. More
by ESHUMAKE
Employees Worked With
August 17, 2022
Excellent service - Oscar is awesome! Busy day but kept me informed of time and also reminded me of needed additional service. Busy day but kept me informed of time and also reminded me of needed additional service. More
by jhudson1405
August 17, 2022
Excellence from everyone whom I dealt with! I was very happy with the speedy service! I was very happy with the speedy service! More
by Rhondamac
August 17, 2022
Loved working with Carlos and the whole Jim Ellis team! Very professional and helpfully from start to finish! Very professional and helpfully from start to finish! More
by Evan.troutt7
August 17, 2022
This dealership really cares about the Toyota owners. Loved the level of care that they gave me! I recommend them to anyone in the atl area. My family thanks you for our hearts for helping us that aftern Loved the level of care that they gave me! I recommend them to anyone in the atl area. My family thanks you for our hearts for helping us that afternoon! Wouldn’t have made it home alive without y’all!! More
by Christina_ac_ze
Employees Worked With
Service
