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Jim Ellis Toyota of McDonough
McDonough, GA
8,871 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,871 reviews
August 17, 2022
Loved working with Carlos and the whole Jim Ellis team! Very professional and helpfully from start to finish! Very professional and helpfully from start to finish! More
by Evan.troutt7
Verified Customer
August 17, 2022
Excellence from everyone whom I dealt with! I was very happy with the speedy service! I was very happy with the speedy service! More
by Rhondamac
August 17, 2022
Excellent service - Oscar is awesome! Busy day but kept me informed of time and also reminded me of needed additional service. Busy day but kept me informed of time and also reminded me of needed additional service. More
by jhudson1405
August 17, 2022
The communication with the status of my car was great. The customer service rep was great. In the past when i have service the rinse the car off. I am sad that this was not done. The customer service rep was great. In the past when i have service the rinse the car off. I am sad that this was not done. More
by ESHUMAKE
Employees Worked With
August 16, 2022
I’ve had good experiences and some not so good. This last visit was good This last visit was good More
by CLOBES0
Employees Worked With
August 16, 2022
Victoria Steinetz in the service department at Jim Ellis in McDonough has been so helpful and is so respectful and has such a great attitude. She has went beyond to make sure that I was taken care of. Thank in McDonough has been so helpful and is so respectful and has such a great attitude. She has went beyond to make sure that I was taken care of. Thank you Victoria. More
by Katie7171980
Employees Worked With
Victoria Steinetz
August 16, 2022
I must confess your service has been excellent since I started patronising your service point in McDonough . Mr. Oscar has been such a superb person always. Thanx started patronising your service point in McDonough . Mr. Oscar has been such a superb person always. Thanx More
by Dertu
Employees Worked With
August 16, 2022
Friendly and professional service rep, very attentive and knowledgeable. I live in East Atlanta and I purposely chose to go to Jim Ellis because of the customer service and sersavings. knowledgeable. I live in East Atlanta and I purposely chose to go to Jim Ellis because of the customer service and sersavings. More
by yungohoward1
Employees Worked With
August 16, 2022
Raymond is always pleasant! He was training Leo awesome job guys! Service is Excellent Thank again Raymond He was training Leo awesome job guys! Service is Excellent Thank again Raymond More
by collinssunia7
August 16, 2022
I Received the best customer service from Reid he was very detailed about everything and on top of it 👍🏾 very detailed about everything and on top of it 👍🏾 More
by rena63
Employees Worked With
