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Jim Ellis Toyota of McDonough
McDonough, GA
8,857 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,857 reviews
July 31, 2022
It was a wonderful experience everyone was professional, informative, attentive and helpful. I would definitely go back! informative, attentive and helpful. I would definitely go back! More
by Hilda Pineda
Verified CustomerEmployees Worked With
July 31, 2022
Very difficult to reach your service person to check status of vehicle. Could receive texts but not calls, and hard to reach using main number (got a message regarding Cisco phone system). Communication status of vehicle. Could receive texts but not calls, and hard to reach using main number (got a message regarding Cisco phone system). Communication process needs improvement. More
by JGreat
Employees Worked With
Silverstein
July 31, 2022
Leon Poole is a great/honest salesman. We have purchased from him 3 times and all have been great experiences and have even had our son purchase from him. Thanks Leon!!! We have purchased from him 3 times and all have been great experiences and have even had our son purchase from him. Thanks Leon!!! More
by J & M Burr
Employees Worked With
July 30, 2022
IMiss Mallory and Mr Javon for such a great Job thank you once again Jim Ellis Toyota. once again Jim Ellis Toyota. More
by Samuel Hill
July 30, 2022
Reid Millikan is an excellent service tech. He keeps you well informed about your service and wait times. He keeps you well informed about your service and wait times. More
by emilydean
Employees Worked With
July 30, 2022
So far on every visit customer service was good. The wait time isn’t the best The wait time isn’t the best More
by rsimpson4
July 30, 2022
From the valet to service advisor everyone was friendly and courteous and my car was finished in a timely fashion and courteous and my car was finished in a timely fashion More
by GERLALDOKELLYJR
Employees Worked With
