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Jim Ellis Toyota of McDonough

McDonough, GA

4.9
8,857 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com. We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,857 reviews

July 27, 2022

The employees are very friend and The service is very good.I love the cold water. More

by VALINCIA7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2022 -

Jim Ellis Toyota of McDonough responded

Hello Valincia7, we appreciate you taking the time to leave us this feedback. Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

July 27, 2022

Goo service excellent attention I was attended very quickly and the employees are very kind thanks for the attention More

by Carlos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2022 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 27, 2022

I love that you are always ahead in time. Very friendly and helpful. Never pushy More

by PLMATHEN4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2022 -

Jim Ellis Toyota of McDonough responded

Plmathen4, thank you for writing this fantastic review and giving our dealership such a high star rating! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

July 27, 2022

I wish they washed my car. However, I wished they would’ve washed my car. Great price!!!! More

by NVEVANS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2022 -

Jim Ellis Toyota of McDonough responded

Nvevans, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

July 27, 2022

I always have a good experience when I visit Jim Ellis in McDonough. They hav a clean facility and great customer service More

by blountlisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Blountlisa! Thank you again for leaving us this response!

July 27, 2022

Sales person Sarah was great, attentive and provided us with all the information to make a decision on our purchase. She even brought snacks and water for our kids. We appreciate the great service and woul More

by falisha ramnath
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saarahi Ruiz
Jul 31, 2022 -

Jim Ellis Toyota of McDonough responded

Falisha Ramnath, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

July 27, 2022

The staff is always friendly. They listen to the issue, they give you an approximate time it will take to repair. If something changes they come find you and give you an update. More

by DEBBIEMILLER0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Debbiemiller0! Thanks again for your business! Take care!

July 27, 2022

Very warming staff! Mallory helped me find a great 2022 Tacoma at a reasonable price! More

by Ricardo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mallory Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2022 -

Jim Ellis Toyota of McDonough responded

Ricardo, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

July 27, 2022

Very friendly and easy to work with! Brian handled all my needs and I would recommend him to anyone More

by Jp13
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Ogoo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Jp13! Thanks again for your business! Take care!

July 27, 2022

Accomodating,excellent service only thing is costly,but it's worth.toyota car last long if you maintain the service of your car More

by PINES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria
Jul 31, 2022 -

Jim Ellis Toyota of McDonough responded

Pines, your positive review means a lot to us and we’re happy we could help you! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

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