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Jim Ellis Toyota of McDonough
McDonough, GA
8,857 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,857 reviews
July 27, 2022
The representatives at this dealership are very helpful, professional and serve with a smile. Everyone I meet is usually very pleasant! professional and serve with a smile. Everyone I meet is usually very pleasant! More
by lavydee
Verified Customer
July 27, 2022
Very professional, helpful, and knowledgeable. My family and I really appreciated doing business with them. My family and I really appreciated doing business with them. More
by T_CP
Employees Worked With
July 26, 2022
I was pleased with the service of my car. The only reason I didn’t rate all 5 stars was that it took a few minutes to be acknowledged after I pulled into the service bay with my car. Since it The only reason I didn’t rate all 5 stars was that it took a few minutes to be acknowledged after I pulled into the service bay with my car. Since it was my first visit there, I wasn’t sure whether to stay in my car or if I was supposed to get out of my car and go in the building to talk with someone. Finally I caught the attention of someone and she told me to wait in my car and some would be with me soon. After someone came and started the intake with me, my experience for my service was 5 star. I will be using this location in the future. More
by vpmoore2019
Employees Worked With
July 26, 2022
Everything was great but I would have rather had 2 key bobs instead of one cause they're very expensive expensive bobs instead of one cause they're very expensive expensive More
by fredstipp
Employees Worked With
July 26, 2022
Raymond is a great asset to the company! ! Always very friendly & helpful!! Strongly recommend this dealership & service department! ! Always very friendly & helpful!! Strongly recommend this dealership & service department! More
by Jonna
July 26, 2022
Thank you Luis and Gary for helping me with my new vehicle. Great Job like always. vehicle. Great Job like always. More
by D
July 26, 2022
Ridiculous charge for a diagnostic test. Obviously to cover employee overhead. Do you really need 4 people at a kiosk on Thursday at 6:00 and the same on Saturday including a cashier. The To Obviously to cover employee overhead. Do you really need 4 people at a kiosk on Thursday at 6:00 and the same on Saturday including a cashier. The Toyota dealership in my city charges a $95 diagnostic. Seemed to look for other things wrong and did not address what I brought it in for until I asked. Try reducing your personnel overhead so you don't have to rip off people with high diagnostic charges and hourly mechanic charges. Unfortunately, I had some work done before driving from Florida and the vacuum tube was not connected which was the whole problem. More
by Jackie
Employees Worked With
Unsure
July 26, 2022
This dealership is nice & welcoming with a good calm environment. Everyone greets you with smiles environment. Everyone greets you with smiles More
by Scurry
