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Jim Ellis Toyota of McDonough
McDonough, GA
8,862 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,862 reviews
July 15, 2022
A business is only as good as it’s people and Carlos definitely made this statement true. Im in the market for a car, but was unsure of what I wanted. Carlos was friendly, knowledgeable, and answered al definitely made this statement true. Im in the market for a car, but was unsure of what I wanted. Carlos was friendly, knowledgeable, and answered all my questions. Left with a great experience and will be returning to purchase my car at Jim Ellis More
by Sofia J
Employees Worked With
July 14, 2022
Very professional. Straight to the points, no add on sale. Very informative and competitive pricing. Straight to the points, no add on sale. Very informative and competitive pricing. More
by berombeu
Verified CustomerJuly 14, 2022
Courteous, Knowledgeable,Very Friendly, and Helpful making sure you know how to operate controls . Thanks making sure you know how to operate controls . Thanks More
by CHUCK185001
July 14, 2022
There's alot to be said about this dealer dealership. They have the best service department. All their associates are professionals and treat customers with respect. Your part of family when present or e They have the best service department. All their associates are professionals and treat customers with respect. Your part of family when present or even not present. They give calls updating vehicle, plus make sure that you receives best knowledge and prices for vehicle. The technician are superb best quality a customer can ask for. I would recommend this dealership (Jim Ellis Toyota Of McDonough) for anyone. They should just place this particular dealership every state and clone entire staff there. Please keep up wonderful work my family loves entire crew More
by Joe
Employees Worked With
Other Employees :
Cecilia Thompson , Susan Crawford, JD Barksdale
July 14, 2022
Service was friendly and efficient. I was able to drop off my cat and pick up with no problem. I was able to drop off my cat and pick up with no problem. More
by sabrinawlkr0
Employees Worked With
July 14, 2022
Excellent service , friendly Customer Service representative, Thank you LEON , IT DIDN'T HURT A BIT 😆 I WOULD RECOMMEND YOUR DEALERSHIP TO NEW FRIEND'S ANY TIME , THANK YOU 😊 I representative, Thank you LEON , IT DIDN'T HURT A BIT 😆 I WOULD RECOMMEND YOUR DEALERSHIP TO NEW FRIEND'S ANY TIME , THANK YOU 😊 I More
by Delverna48
Employees Worked With
July 14, 2022
Everyone there is very nice and the service department are all very nice and make sure the service on your vehicle is right are all very nice and make sure the service on your vehicle is right More
by DIANNESTROUD77
July 13, 2022
Jim’s Ellis is a good dealership, where they treat customers with respect. They make you feel comfortable and do their best to satisfy you. customers with respect. They make you feel comfortable and do their best to satisfy you. More
by Claudehbazile
Employees Worked With
July 13, 2022
Even though there were some hiccups with the process, you proved your self by taking care of Amy and making sure she was happy in the end. Thank You. proved your self by taking care of Amy and making sure she was happy in the end. Thank You. More
by eeastmark
Employees Worked With
