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Jim Ellis Toyota of McDonough

McDonough, GA

Overview
Employees
Reviews
Vehicles
4.8
8,659 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,659 reviews

May 07, 2022

Great customer service. ..Mallory, Malcolm, and Ahmad are wonderful they really made my day and my experience the BEST!!! I definitely recommend! More

by brittny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mallory Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Malcolm Redd
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May 10, 2022 -

Jim Ellis Toyota of McDonough responded

That's great to hear, Brittny! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Please let us know if there is ever anything else we can do for you! Safe travels!

May 07, 2022

Customer service has been 5 star every time since we purchased our first Rav 4 in 2010. Right now, it's a tossup between Reid and Raymond as to who is the most awesome. I must admit, that I like them to More

by im4uga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2022 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Im4uga! At Jim Ellis Toyota of McDonough, we value our customers and we look forward to seeing you on your next visit. Take care!

May 07, 2022

Great customer service! I will definitely recommend him to my friends. Thank you for your time. More

by AmilkaV
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Escoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2022 -

Jim Ellis Toyota of McDonough responded

Amilkav, thank you for writing this fantastic review and giving our dealership such a high star rating! Thanks again for the positive feedback, and we hope that you have a great day!

May 06, 2022

Hudson was wonderful i came for service i end up buying a vehicle i will recommend to family and friends. More

by lanayla
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hudson Toussaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hudson
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May 10, 2022 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! At Jim Ellis Toyota of McDonough, we value our customers and we look forward to seeing you on your next visit. Take care!

May 06, 2022

Friendly staff, fast service and online discount coupon for oil change was honored. They arranged free transportation to and from nearby shopping. More

by BMWATSON
Recommend Dealer
Yes
Employees Worked With
Katie Kerce
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May 10, 2022 -

Jim Ellis Toyota of McDonough responded

Bmwatson, thank you for writing this fantastic review and giving our dealership such a high star rating! Thanks again for your business! Take care!

May 06, 2022

Great customer service, fast and experience, great waiting area, techs are knowledgeable and friendly. Highly recommended More

by louigiv0721
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/a
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May 10, 2022 -

Jim Ellis Toyota of McDonough responded

That's great to hear, Louigiv0721! Customer service is one of our top priorities and we're glad to hear you received such excellent service! At Jim Ellis Toyota of McDonough, we value our customers and we look forward to seeing you on your next visit. Take care!

May 06, 2022

Great Customer service, Mr. Neil greeted us as soon as we walked through the door showed is what we asked for and took care of us! Mr. Will helped explain the financing side and More

by Andrea W
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2022 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, Andrea W! Thanks again for the positive feedback, and we hope that you have a great day!

May 06, 2022

Service was complete in short period of time. James did a great job and called and explain what he did . More

by arisbethbarrera18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James gullo
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May 10, 2022 -

Jim Ellis Toyota of McDonough responded

We work hard to stand out among the rest, Arisbethbarrera18! Thanks for taking the time to share your rating! Please let us know if there is ever anything else we can do for you! Safe travels!

May 06, 2022

It was a good customer service Technicians are very advanced and quick. I am so appreciate to clean the car. More

by haruusa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : No , William Mason, John Gliem, David Ray
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May 10, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Haruusa! Thanks again for the positive feedback, and we hope that you have a great day!

May 06, 2022

Had a very good experience at Jim Ellis Toyota. Everyone I dealt with was very professional. More

by Mdcudgel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Walker
Mallory Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mason, John Gliem
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May 10, 2022 -

Jim Ellis Toyota of McDonough responded

Thank you for taking the time to leave this rating! We're so glad your experience earned us five stars! Please let us know if there is ever anything else we can do for you! Safe travels!

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