Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jim Ellis Toyota of McDonough
McDonough, GA
8,657 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,658 reviews
May 05, 2022
Great experience getting a car I'm thrilled to own. Really appreciated Neil Williams and his attention to detail. Really appreciated Neil Williams and his attention to detail. More
by louj2
Verified Customer
May 05, 2022
Wonderful Experience! Really took the nerves out of buying a car! Randy Rainey and Luis Robertson were amazing! Really took the nerves out of buying a car! Randy Rainey and Luis Robertson were amazing! More
by katlynfuller081
Employees Worked With
May 05, 2022
Dealership was showroom ready! It was very inviting and the staff was very responsive to everyone in the store. If you need to buy or lease a car, Luis is your guy! It was very inviting and the staff was very responsive to everyone in the store. If you need to buy or lease a car, Luis is your guy! More
by purejab216
Employees Worked With
May 05, 2022
Customer service is number one when you enter the bay door. The service representative is ready to take your order. door. The service representative is ready to take your order. More
by jim.0691
Employees Worked With
May 05, 2022
Everything about buying the 4Runner was wonderful. Malcolm was so helpful. No matter how many calls I made to him; he took his time explaining the answers to my questions. He is so professional and Malcolm was so helpful. No matter how many calls I made to him; he took his time explaining the answers to my questions. He is so professional and friendly. I will absolutely shop here again when looking for my next vehicle. Amazing experience!!!! More
by gentry21
May 04, 2022
Appreciate all the help from everyone at the dealership. They were Awesome! I was in an out within 2 hours. They were Awesome! I was in an out within 2 hours. More
by npig011
May 04, 2022
My service was complete in a good amount of time and my service technician kept in constant communication. service technician kept in constant communication. More
by Chauntaemarable
May 04, 2022
Service tech sales person is very co operative and guide perfectly .service with smile and confidence perfectly .service with smile and confidence More
by NIYOGI51644
Employees Worked With
