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Jim Ellis Toyota of McDonough
McDonough, GA
8,649 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,649 reviews
April 22, 2022
Neil was the best salesperson made the process quick and easy and listened to my needs and made it happen thank you Neil !!! easy and listened to my needs and made it happen thank you Neil !!! More
by Denissokolovski16
Employees Worked With
Verified CustomerApril 22, 2022
My sons vehicle broke down while he was out of town. We had it towed to the dealership. Raymond was incredible! took care of us from start to finish and was very professional. He even called on his day We had it towed to the dealership. Raymond was incredible! took care of us from start to finish and was very professional. He even called on his day off to update me on the repairs! we handled everything over the phone with no problems! Thank you Raymond! More
by Brent
Employees Worked With
April 22, 2022
Got an appt for tint went and I got confirmation number but had no service. Had to come Bck next day they say 2 hours wait and would reimburse my gas what about 1 day pay waited over 5 r more hours before but had no service. Had to come Bck next day they say 2 hours wait and would reimburse my gas what about 1 day pay waited over 5 r more hours before I left out. That’s poor services! More
by allenverona47
Employees Worked With
Caswell Walker
April 22, 2022
Every time I go there for service everybody is very caring about you always keeping you updated with your service. caring about you always keeping you updated with your service. More
by VEGA_JOSUE
Employees Worked With
April 22, 2022
Needed tires for a trip the next day. Reid worked me in and a great deal on tires. EXCELLENT SERVICE!! Reid worked me in and a great deal on tires. EXCELLENT SERVICE!! More
by GLENDA.WATERS
April 22, 2022
Raymond was very professional, great follow up with letting me know about wait time. Good experience. letting me know about wait time. Good experience. More
by papander
Employees Worked With
April 22, 2022
Mallory Roberts was awesome I purchased two corolla s . ..her service was the BEAT. CHARLIE ..her service was the BEAT. CHARLIE More
by Charlietwalters16
Employees Worked With
April 22, 2022
The salesman was very concerned about me and met my wife and showed much compassion for our needs as a buyer and showed much compassion for our needs as a buyer More
by randyyourplumber@gmail.com
Employees Worked With
April 22, 2022
The Service Department has excellent customer service and they treat customers with the upmost respect and courtesy. they treat customers with the upmost respect and courtesy. More
by rocksutton
