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Jim Ellis Toyota of McDonough
McDonough, GA
8,652 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,652 reviews
April 20, 2022
They did a great job with my car best I have been to since I bought my car. since I bought my car. More
by Takethiam
Verified CustomerEmployees Worked With
April 20, 2022
Our salesman was Brian and he was very nice and tried to help me as much as he could from beginning to end! He was super sweet even let me take a picture with a bow on a car I would recommend this dealershi help me as much as he could from beginning to end! He was super sweet even let me take a picture with a bow on a car I would recommend this dealership that is for sure! More
by whiteamanda14
April 20, 2022
Super helpful! Awesome benefits for buyers at this specific location! Has an amazing team! Lacy and Fran are the dream team! Awesome benefits for buyers at this specific location! Has an amazing team! Lacy and Fran are the dream team! More
by kenziethomas16
April 19, 2022
Made the whole buying experience very easy. My salesman Ahmad did an excellent job, very accessible and respondive. Well done ! My salesman Ahmad did an excellent job, very accessible and respondive. Well done ! More
by markhill6
April 19, 2022
Very clean and professional environment. Service center and show room are both very nice and the service techs and salespeople are some of the most personable I’ve ever seen. Service center Service center and show room are both very nice and the service techs and salespeople are some of the most personable I’ve ever seen. Service center complete with a coffee bar, waiting area, or Lyft service available for appointments projected to take longer than an hour. More
by alyssa.entrekin
Employees Worked With
April 19, 2022
Fantastic service and whatever they are paying Reid, it is not enough. Fantastic service all the way around is not enough. Fantastic service all the way around More
by TAYLORLMCCANN
Employees Worked With
April 19, 2022
Service department was professional and generous! Definitely enjoyed the services that were afford !thank you! Definitely enjoyed the services that were afford !thank you! More
by SEDUREN2343
April 19, 2022
James was amazing to work with and gave the impression that he truly cared about the overall service of my vehicle and valued my time. Thank you James for a job well done. that he truly cared about the overall service of my vehicle and valued my time. Thank you James for a job well done. More
by debradhinson
Employees Worked With
James
April 18, 2022
Superior service fast and efficient! The team was friendly and served with a smile, I leave Jim Ellis Toyota knowing service was done correctly. The team was friendly and served with a smile, I leave Jim Ellis Toyota knowing service was done correctly. More
by WLG2
Employees Worked With
