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Jim Ellis Toyota of McDonough
McDonough, GA
8,655 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,655 reviews
April 18, 2022
They are always courteous dyring my visits and the customer service is always top notch. customer service is always top notch. More
by meaganpearson75
Verified Customer
April 16, 2022
Had the vehicle I wanted and test driving and the whole process was great. Helpful and have a wonderful selection process was great. Helpful and have a wonderful selection More
by lunajj2099
April 15, 2022
Friendly, professional. Cecilia Thompson did an excellent job with taking care of my car needs. Cecilia Thompson did an excellent job with taking care of my car needs. More
by KATPOWERS58
Employees Worked With
April 15, 2022
For car dealerships Jim Ellis is the great service, staff are friendly and very helpfulness. Thanks are friendly and very helpfulness. Thanks More
by arvinddesai47
April 15, 2022
Reid and the Service Department Team were hitting on all cylinders during my recent visit. The crew where I bought a matching fiberglass lid for my Tacoma truck bed didn't know how to connect the remote loc cylinders during my recent visit. The crew where I bought a matching fiberglass lid for my Tacoma truck bed didn't know how to connect the remote locking/unlocking system to my lid. So, I took it to the the experts at Jim Ellis Toyota of McDonough and they connected all the dots... More
by Dougketchum
April 15, 2022
Neil Williams has been great. He has been very cordial, professional and accommodating. He answered every question that we had to our satisfaction. He has been very cordial, professional and accommodating. He answered every question that we had to our satisfaction. More
by keishiapittman
Employees Worked With
April 15, 2022
I am very pleased with the repair on my car. The service manager, James Gullo, went above and beyond for me. I am super impressed and will be a repeat customer. The service manager, James Gullo, went above and beyond for me. I am super impressed and will be a repeat customer. More
by Velatra
Employees Worked With
James Gullo
April 15, 2022
I was happy with the service, this is the 2nd time my truck was serviced there. truck was serviced there. More
by semurphy
Employees Worked With
April 14, 2022
I purchased a car from Mr. Castell Walker and he was the most knowledgeable and efficient person. I would definitely go back to him for another car and tell all my friends abou Castell Walker and he was the most knowledgeable and efficient person. I would definitely go back to him for another car and tell all my friends about him. He is the best! More
by mmcrosby52
Employees Worked With
Caswell Walker
