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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,652 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,652 reviews

August 12, 2021

Brian did such a great job helping me pick a car and showing me the different cars on the lot. I did not consider getting a RAV4 until he showed me one. Thanks Brian ! More

by Aub
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Ogoo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2021 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Aub! Until the next time we meet, take care!

August 12, 2021

Recommendation for this answer is with service improvements. We realize everyone is in need of employees but our appointment time started off late about 15 minutes. After waiting for 2 hours for a More

by RODDYANDSHIRLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2021 -

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

August 12, 2021

Raymond is the absolute best. He always advise s me of the services I need on every visit so I am well prepared. This is the best dealership for my car’s needs. I recommend Jim Ellis to anyone. More

by MKBROCK51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2021 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, Mkbrock51! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 12, 2021

I’m a believer in Toyota dealer service center repairs now, thanks to Reid and the team of techs. Fast, accurate identification of a noise two previous mechanics couldn’t diagnose and reasonable cost. More

by GMT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2021 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Gmt! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 12, 2021

As apart of the Toyota family, this wasn't an ordinary oil change this time. With the help of my awesome salesman JeromyJones I became the new owner of a 2021 Toyota Highlander. He answer all of my quest More

by Ronnieveee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeromy Jones
Aug 17, 2021 -

Jim Ellis Toyota of McDonough responded

Ronnieveee, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!

August 11, 2021

Had an excellent buying experience. Mallory Roberts definitely made the process easier. Highly recommend those looking to purchase a Toyota, to give Jim Ellis Toyota a try. More

by Satisfied Customer 30097
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mallory Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2021 -

Jim Ellis Toyota of McDonough responded

Satisfied Customer 30097, thank you for your kind words and congratulations on your new vehicle! We look forward to your next visit! Take care!

August 11, 2021

Oscar Johnson was great under the circumstances of the pandemic that we are experiencing globally. And a big thank you to Leone Poole Sales Person More

by Djbrothero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Ray
Aug 17, 2021 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, Djbrothero! If you have any further questions, please give us a call. We're always happy to help!

August 11, 2021

Good and truthful dealershipSalesman Neil,credit manager Good and truthful dealership Salesman Neil,credit manager knows the job More

by kofi508
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Credit manager
Aug 17, 2021 -

Jim Ellis Toyota of McDonough responded

Kofi508, thank you for your kind words and congratulations on your new vehicle! We look forward to your next visit! Take care!

August 11, 2021

If your in the market for new Toyota I highly recommend Jim Ellis, our salesman Caswell was the best. Very friendly, very knowledgeable and went out of his way to make our transaction smooth. More

by Williamsgirl914
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Escoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caswell Walker
Aug 17, 2021 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Williamsgirl914! We are always more than happy to assist you if anything else comes up. Take care!

August 10, 2021

Very great service and very respectful employees. I always come back here and appreciate all there help and understanding. I would definitely love to always recommend others to this dealership More

by Rhynee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mason
Aug 17, 2021 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, Rhynee! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

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