Jim Ellis Toyota of McDonough

Best car buying experience EVER. Rose was wonderful and easy to work with. Lacy, the manager, was also great. We were able to do most of the paperwork online & spent about 30 mins at the dealership to fina easy to work with. Lacy, the manager, was also great. We were able to do most of the paperwork online & spent about 30 mins at the dealership to finalize and drive away. Can't beat that! More

I would recommend this service bc everyone I spoke with was so nice and very friendly. I appreciate being taken care of my JEToyo and the knowledgeable staff at this location. Thank you Gianni for being my was so nice and very friendly. I appreciate being taken care of my JEToyo and the knowledgeable staff at this location. Thank you Gianni for being my service technician. Thank you Raymond for being my service advisor. Thank you Ahmaud for playing that old school music and trying to get me into a new Camry. And thank you Mallory and Malcolm for keeping me entertained while Ahmaud tried to work some magic. It takes a team effort and you all are the faces with awesome customer support that keeps me coming back everytime. Thank you! More

Mr. Poole provided fast and friendly service! Most of the legwork was done online providing COVID related provisions to car buying. I Would definitely recommend him to others when purchasing a new vehicle. legwork was done online providing COVID related provisions to car buying. I Would definitely recommend him to others when purchasing a new vehicle. More

Brian did an amazing job working with us. We were out of state and he made the entire process so easy. Even sent a car to pick me up from the airport. state and he made the entire process so easy. Even sent a car to pick me up from the airport. More

This was my first time buying a car and Ahmad made my experience very simple and easy. experience very simple and easy. More

Always appreciate the service we receive from Raymond and Reid! Thank you for always be thorough! Highly recommended the service department for the quality and care, always! 😁 Reid! Thank you for always be thorough! Highly recommended the service department for the quality and care, always! 😁 More

Great service, Reid Millikan kept us informed of the progress of the work on our RAV4. Reid is a great asset to your team. Waiting area is very comfortable. progress of the work on our RAV4. Reid is a great asset to your team. Waiting area is very comfortable. More

I went to get a tire rotation and oil change and it took 5 hours. Actually it took 4 hours, but they let me sit there for 1 hour after it was done. No one called me to tell me it was ready. I went to check 5 hours. Actually it took 4 hours, but they let me sit there for 1 hour after it was done. No one called me to tell me it was ready. I went to check and see if it was ready and my keys and paperwork were sitting on the desk. I looked at the receipt and it was time stamped an hour before. I understand it was a lot of people that day, but there is no excuse for no one calling me! More

Rose made the car buying experience easy. She was a joy to work with. She knows her product and this is the first time I have come across a knowledgeable sales person. She isn't pushy and took all the time to work with. She knows her product and this is the first time I have come across a knowledgeable sales person. She isn't pushy and took all the time I needed. She answered all of my questions straightforward. More

James was professional personable helpful and caring- the epitome of excellent customer service - the facility was clean and sanitary- a most pleasant experience - highly recommended this dealership and it’s epitome of excellent customer service - the facility was clean and sanitary- a most pleasant experience - highly recommended this dealership and it’s staff More