Jim Ellis Toyota of McDonough

Ms. Cecilia was very helpful, she provided me with information that I needed to know and explained to me about the service. Also give me details and she let me know any concerns on my maintenance. M information that I needed to know and explained to me about the service. Also give me details and she let me know any concerns on my maintenance. Ms. Thompson was well knowledgeable and helpful, as well as very friendly and professional at all time. Thank you Cecilia for making my visit with Toyota safe and secure. More

Kevin Drury was an amazing salesman. When I came to look at cars , I already knew that I was interested in a Toyota RAV4. However, Kevin immediately saw me and was ready and willing to help me. The first da at cars , I already knew that I was interested in a Toyota RAV4. However, Kevin immediately saw me and was ready and willing to help me. The first day, I came in and just wanted to look at the car and get an idea of pricing. After showing the car to me and all of my family, I was sold on the car. I decided to get outside financing, but their quantity of RAV4's were limited due to COVID. However, Kevin told me that a red one was coming in. He told me work on the financing and kept me updated on the when the car would come so I could snatch it up. He would send me updates if there was any changes and sent me a picture of the car when it arrived. He made sure that I secured me a rav4. He truly went above and beyond fo me. I will forever be grateful for his kindness. I would recommend Kevin to everyone. He is so kind and patient with you and your purchasing. I am forever grateful to you Kevin. I am in love with my Toyota RAV4 and even more grateful that you were my salesperson. See Kevin! More

Thanks again for the great service and help. Special thanks to Mr. Malcolm and his buddies. Toyotas are the best card in the road. Thanks thanks to Mr. Malcolm and his buddies. Toyotas are the best card in the road. Thanks More

Excellent customer service. Enjoyed talking with Malcom and the sales process. Car is what I wanted and the process was made simple and streamlined. Overall solid experience. and the sales process. Car is what I wanted and the process was made simple and streamlined. Overall solid experience. More

Ja’von helped me trade in my Kia for a 2021 Toyota RAV4. He made the process easy and was very helpful with all my questions. He made the process easy and was very helpful with all my questions. More

The best experience I have ever had buying a car. I used the Jim Ellis expressway and was amazed at how easy it was. The car was delivered to me and they picked up my trade-in. Worked with Neil Williams and the Jim Ellis expressway and was amazed at how easy it was. The car was delivered to me and they picked up my trade-in. Worked with Neil Williams and he was great. Highly recommend for anyone that wants an easy, modern way of buying a car. More

Everyone was great but the waiting time is a bit excessive. If you have an appointment, I think you should be taken care of faster. excessive. If you have an appointment, I think you should be taken care of faster. More

Me. Ahmad made sure I got a car. He worked with me and made sure nothing kept me from leaving with a car. Thank you Javon Harris for doing my connected services. made sure nothing kept me from leaving with a car. Thank you Javon Harris for doing my connected services. More

the receptionist was very rude when i went to drop my car off, when she called to let me know my car was done and when i picked my car up. off, when she called to let me know my car was done and when i picked my car up. More