Jim Ellis Toyota of McDonough

I brought my vehicle in for warranty work, the air conditioning was not working properly. During the week that my vehicle was there I made several attempts to find out what was going on with my vehicl conditioning was not working properly. During the week that my vehicle was there I made several attempts to find out what was going on with my vehicle and it seemed like the only person that could give me that answer was the service writer that I dealt with on day one, so if I didn’t speak to him no one else could tell me anything. Yesterday being July 7th o went to open the hood for the first time to do the first oil change on the truck and found that the technician not only left a tool under the hood of the truck but also left the fuse block cover off and just laying under the hood. More

Meagan Thackston was very nice and professional. You have a great team member and I will call her to make my next visit for service. have a great team member and I will call her to make my next visit for service. More

Time was pleasant and sales person done great job would definitely come back again Actually everyone was nice and did a great job thanks Wesley definitely come back again Actually everyone was nice and did a great job thanks Wesley More

Brian provided excellent customer service to me and my family while purchasing my new SUV. No gimmicks and no hassle. I told him what I wanted and he was able to provide me with everything I wanted. Defin family while purchasing my new SUV. No gimmicks and no hassle. I told him what I wanted and he was able to provide me with everything I wanted. Definitely would recommend for any of your vehicle needs. More

Brian was fantastic! I took my car in for a routine oil change and drove out with a brand new car 😂. I had zero intentions on trading in my car, but they made me a deal that I just couldn’t refuse! Brian change and drove out with a brand new car 😂. I had zero intentions on trading in my car, but they made me a deal that I just couldn’t refuse! Brian made everything so easy and he was amazing to work with! Excellent customer service! More

I arrived 30mins before my appointment and was told to wait in my car and someone was still serviced before me when they arrived after I had already been waiting in my car for 15mins wait in my car and someone was still serviced before me when they arrived after I had already been waiting in my car for 15mins More

Alex E Miller ,Alex did a great job explaining the features of the new camry he answered any and all questions I had about the oil and all,thanks again features of the new camry he answered any and all questions I had about the oil and all,thanks again More

Loved how quick and personal the service center was! Reid was great and got everything handled fast and accurately! Loved the coffee bar as well! was great and got everything handled fast and accurately! Loved the coffee bar as well! More

Smoothest vehicle purchase I've ever had. From the low pressure sales, to the financing and service work after the fact it was very pleasant. pressure sales, to the financing and service work after the fact it was very pleasant. More

AMAZING customer service!!! Neil williams sat with me all day from 11am all the way to 7:30 to get the job done.✅ 🙏🏽 #ThankYou Neil all day from 11am all the way to 7:30 to get the job done.✅ 🙏🏽 #ThankYou Neil More