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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,629 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,629 reviews

July 06, 2021

I was well please with the easy purchase of my 2021 4 Runner. Very nice people like Mallory, Neil and Mr.Mike. These folks were the bomb. Please come on in to McDonough Toyota they will take excellent ca More

by cellington
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mallory Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Jim Ellis Toyota of McDonough responded

Cellington, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

July 05, 2021

Mallory & William Mason did a spectacular job! Super excited to have worked with both as they made the overall process super easy and transparent. I well definitely be sending any potential buyers that More

by stmcclamma
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mallory Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mason
Jul 12, 2021 -

Jim Ellis Toyota of McDonough responded

Hi Stmcclamma, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 05, 2021

Thanks to Jim Ellis Toyota and huge THANKS to Leon Poole! I now have a vehicle that I feel safe in driving back and forth to work everyday! The whole staff met my every need! More

by Jamie B.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lacy Rubin
Jul 12, 2021 -

Jim Ellis Toyota of McDonough responded

Jamie B., thank you for your kind words and congratulations on your new vehicle! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 05, 2021

Came in Malcom was very helpful and worked hard to give us the best More

by rcagle183
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malcolm Redd
Jul 12, 2021 -

Jim Ellis Toyota of McDonough responded

Rcagle183, thank you for your kind words and congratulations on your new vehicle! Thanks again for the positive feedback, and we hope that you have a great day!

July 05, 2021

Alex E Miller was really great! He was courteous, patient, knowledgeable, and went above and beyond to try to help us get another car today! More

by Misti
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Escoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Jim Ellis Toyota of McDonough responded

We appreciate your positive review of your recent experience with us! Thanks again for the positive feedback, and we hope that you have a great day!

July 04, 2021

I was very please, Victoria had me done in less than an hour More

by pbuhlinger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Steinezt
Jul 12, 2021 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

July 04, 2021

The people were friendly, honest, respectful, knowledgeable, understanding and personable. More

by Kris24_love
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa, William Mason
Jul 12, 2021 -

Jim Ellis Toyota of McDonough responded

Kris24_love, your positive review means a lot to us and we’re happy we could help you! Thank you again for the great review!

July 03, 2021

Alex E Miller was very helpful and treated us like family would recommend to anyone looking to purchase a car! Also gave us snacks and waters to keep us hydrated! More

by scoutwinn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Jim Ellis Toyota of McDonough responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 03, 2021

Alex E Miller was very attentive when we arrived. He offered us snacks and drinks. His determination in getting us the desired price within our budget was exquisite. We are very pleased with choosing Al More

by Anna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Jim Ellis Toyota of McDonough responded

Anna, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Toyota of McDonough! Thanks again for your business! Take care!

July 03, 2021

Making service appointments is simple and fast. Service personnel are very professional and courteous, keeping me frequently updated on the progress of my service needs. More

by 3redfish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rose Bristol
4.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Jim Ellis Toyota of McDonough responded

3redfish, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

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