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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,674 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,674 reviews

July 07, 2021

Time was pleasant and sales person done great job would definitely come back again Actually everyone was nice and did a great job thanks Wesley More

by ww196969
Recommend Dealer
Yes
Employees Worked With
Mallory Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Jim Ellis Toyota of McDonough responded

Ww196969, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

July 06, 2021

Alex E Miller ,Alex did a great job explaining the features of the new camry he answered any and all questions I had about the oil and all,thanks again More

by Jb313j
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Jim Ellis Toyota of McDonough responded

Jb313j, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

July 06, 2021

Loved how quick and personal the service center was! Reid was great and got everything handled fast and accurately! Loved the coffee bar as well! More

by kaylynandrews12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Kaylynandrews12! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

July 06, 2021

Smoothest vehicle purchase I've ever had. From the low pressure sales, to the financing and service work after the fact it was very pleasant. More

by SLICKER213
Recommend Dealer
Yes
Employees Worked With
Hudson Toussaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dana Hull
Jul 12, 2021 -

Jim Ellis Toyota of McDonough responded

Slicker213, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

July 06, 2021

AMAZING customer service!!! Neil williams sat with me all day from 11am all the way to 7:30 to get the job done.✅ 🙏🏽 #ThankYou Neil More

by Cfranklin1997
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Jim Ellis Toyota of McDonough responded

That's great to hear, Cfranklin1997! Customer service is one of our top priorities and we're glad to hear you received such excellent service! If you have any further questions, please give us a call. We're always happy to help!

July 06, 2021

I was well please with the easy purchase of my 2021 4 Runner. Very nice people like Mallory, Neil and Mr.Mike. These folks were the bomb. Please come on in to McDonough Toyota they will take excellent ca More

by cellington
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mallory Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Jim Ellis Toyota of McDonough responded

Cellington, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

July 05, 2021

Mallory & William Mason did a spectacular job! Super excited to have worked with both as they made the overall process super easy and transparent. I well definitely be sending any potential buyers that More

by stmcclamma
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mallory Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mason
Jul 12, 2021 -

Jim Ellis Toyota of McDonough responded

Hi Stmcclamma, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 05, 2021

Thanks to Jim Ellis Toyota and huge THANKS to Leon Poole! I now have a vehicle that I feel safe in driving back and forth to work everyday! The whole staff met my every need! More

by Jamie B.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lacy Rubin
Jul 12, 2021 -

Jim Ellis Toyota of McDonough responded

Jamie B., thank you for your kind words and congratulations on your new vehicle! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 05, 2021

Came in Malcom was very helpful and worked hard to give us the best More

by rcagle183
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malcolm Redd
Jul 12, 2021 -

Jim Ellis Toyota of McDonough responded

Rcagle183, thank you for your kind words and congratulations on your new vehicle! Thanks again for the positive feedback, and we hope that you have a great day!

July 05, 2021

Alex E Miller was really great! He was courteous, patient, knowledgeable, and went above and beyond to try to help us get another car today! More

by Misti
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Escoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Jim Ellis Toyota of McDonough responded

We appreciate your positive review of your recent experience with us! Thanks again for the positive feedback, and we hope that you have a great day!

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