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Jim Ellis Toyota of McDonough
McDonough, GA
8,625 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,625 reviews
June 25, 2021
Rose was great! Thanks guys! Great experience, and very patient! patient! More
by Phillipsmithbjj
Employees Worked With
June 25, 2021
Will and Fran were great.. Both of them went above and beyond to get me in my new car .. Thank you!! beyond to get me in my new car .. Thank you!! More
by lnaulings09
Verified CustomerJune 25, 2021
An online search identified the exact car I wanted to buy. Brian was the sales person who assisted me. From the initial phone conversation to text messaging for appropriate links and the onsite appointm buy. Brian was the sales person who assisted me. From the initial phone conversation to text messaging for appropriate links and the onsite appointment, he was courteous and professional. He demonstrated exceptional listening skills and worked to make my purchase a positive, efficient experience. Interactions with the sales manager and finance manager were equally satisfactory. I would highly recommend Brian and the Jim Ellis Toyota of McDonough dealership. More
by Watts Bar
Employees Worked With
June 25, 2021
Great experience! Raymond was very helpful and communicated clearly what needed to be done and when it would be completed and even got me a Lyft to take me home. communicated clearly what needed to be done and when it would be completed and even got me a Lyft to take me home. More
by AMDEVITO27
Employees Worked With
June 25, 2021
Alex E Miller was very helpful and explained everything I needed to know. Gave us cold water and great snacks to hold us over until the process was done. needed to know. Gave us cold water and great snacks to hold us over until the process was done. More
by Zakiyyahburns
Employees Worked With
June 25, 2021
I was very pleased with my experience. Will and Rose took very good care of me and with what i was wanting for my vehicle very good care of me and with what i was wanting for my vehicle More
by Jcosby96
June 25, 2021
Thank you very much, Neilyour really a good salesman Thank you very much, Neil your really a good salesman Thank you very much, Neil your really a good salesman More
by veronikki09
June 25, 2021
We had A great experience at Jim Ellis with Malory Roberts. She was so helpful in making sure our buy experience was easy and very informative. We bought a vehicle from her and are very happy with Roberts. She was so helpful in making sure our buy experience was easy and very informative. We bought a vehicle from her and are very happy with our choice that she helped us make. More
by Rebecca
June 24, 2021
Brian was very professional and helpful & very kind during the process of getting a new car for me, a truly amazing employee over at toyota! during the process of getting a new car for me, a truly amazing employee over at toyota! More
by Salvador926
Employees Worked With
June 24, 2021
Me. Rose and Mr.Will were the most amazing and helpful people through the process of trading in my car and getting me into something new! Very happy with the service. people through the process of trading in my car and getting me into something new! Very happy with the service. More
by Baizchone
