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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,675 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,676 reviews

July 05, 2021

Mallory & William Mason did a spectacular job! Super excited to have worked with both as they made the overall process super easy and transparent. I well definitely be sending any potential buyers that More

by stmcclamma
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mallory Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mason
Jul 12, 2021 -

Jim Ellis Toyota of McDonough responded

Hi Stmcclamma, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 05, 2021

Thanks to Jim Ellis Toyota and huge THANKS to Leon Poole! I now have a vehicle that I feel safe in driving back and forth to work everyday! The whole staff met my every need! More

by Jamie B.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lacy Rubin
Jul 12, 2021 -

Jim Ellis Toyota of McDonough responded

Jamie B., thank you for your kind words and congratulations on your new vehicle! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 04, 2021

The people were friendly, honest, respectful, knowledgeable, understanding and personable. More

by Kris24_love
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa, William Mason
Jul 12, 2021 -

Jim Ellis Toyota of McDonough responded

Kris24_love, your positive review means a lot to us and we’re happy we could help you! Thank you again for the great review!

July 04, 2021

I was very please, Victoria had me done in less than an hour More

by pbuhlinger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Steinezt
Jul 12, 2021 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

July 03, 2021

Neil Williams is your go to man for your next purchase!! He was a true gentleman,honest,and very good to us!! A true god send in a very pivotal purchase moment❤️ More

by danver023
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelvin walker
Jul 12, 2021 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Danver023! Thanks again for your business! Take care!

July 03, 2021

Alex E Miller was very helpful and treated us like family would recommend to anyone looking to purchase a car! Also gave us snacks and waters to keep us hydrated! More

by scoutwinn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Jim Ellis Toyota of McDonough responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 03, 2021

Alex E Miller was very attentive when we arrived. He offered us snacks and drinks. His determination in getting us the desired price within our budget was exquisite. We are very pleased with choosing Al More

by Anna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Jim Ellis Toyota of McDonough responded

Anna, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Toyota of McDonough! Thanks again for your business! Take care!

July 03, 2021

Making service appointments is simple and fast. Service personnel are very professional and courteous, keeping me frequently updated on the progress of my service needs. More

by 3redfish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rose Bristol
4.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Jim Ellis Toyota of McDonough responded

3redfish, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

July 03, 2021

Leon Poole and Alex E Miller we’re both great from the time I walked in to when I left. Great people More

by taticrissy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Jim Ellis Toyota of McDonough responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 02, 2021

Alex E Miller awesome experience. Very professional.Lacy was a great helper who helped to explain the financial portion. I will be glad to pass on the experience. More

by annah.holmes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Jim Ellis Toyota of McDonough responded

Annah.holmes, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!

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