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Jim Ellis Toyota of McDonough
McDonough, GA
8,676 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,676 reviews
July 02, 2021
A few mishaps and negotiations later I got my dream car — so I can’t complain so I can’t complain More
by kalie.bush
Verified Customer
July 02, 2021
I have been a loyal Toyota of McDonough customer for years, and they did not disappoint! Leon and Lacy worked with me by phone, text, and e-mail all day to get my sale finalized. years, and they did not disappoint! Leon and Lacy worked with me by phone, text, and e-mail all day to get my sale finalized. More
by NURSECAT05
July 01, 2021
Alex E Miller was a great resource during the process. He definitely helped to make things as smooth as possible. definitely helped to make things as smooth as possible. More
by J.kinard
Employees Worked With
July 01, 2021
I really had an interesting experience at the store, but all my concerns and needs were handled professionally. I would definitely continue to use this branch of Toyota. I would also be referring friends, f all my concerns and needs were handled professionally. I would definitely continue to use this branch of Toyota. I would also be referring friends, family and employees to Mr. Ali. Thanks again Mr. Ali. Life happens, but you were an example of overcoming circumstances. More
by elijah4life
July 01, 2021
Thanks For looking out for me and keeping my interest number one. Good reminders, been helpful . Appreciate the kindness and the individual concerns taking into account. number one. Good reminders, been helpful . Appreciate the kindness and the individual concerns taking into account. More
by 4ladymm
Employees Worked With
July 01, 2021
Marquis was such a great help and made everything super easy! He went above and beyond to move quickly with me and make sure I was comfortable every step of the way! I highly recommend working with him! easy! He went above and beyond to move quickly with me and make sure I was comfortable every step of the way! I highly recommend working with him! More
by orsiniae
Employees Worked With
Marquis Rountree
July 01, 2021
I'm sure this is just a lazy employee situation, but I marked my tires before a rotation due to the excessive wear on my other vehicle and when my car came back, the tires had NOT been rotated even though marked my tires before a rotation due to the excessive wear on my other vehicle and when my car came back, the tires had NOT been rotated even though it was confirmed to be done on my invoice. More
by timrooks
July 01, 2021
Meagan was very pleasant to work with and greeted me with a smile. She answered all of my questions and explained everything to my satisfaction. a smile. She answered all of my questions and explained everything to my satisfaction. More
by poplinjrf
Employees Worked With
Meagan Thackston
July 01, 2021
Great dealership very friendly people it was the first online car purchase I have ever made!! I don’t think I want to buy cars any other way!! great experience thank you so much!! online car purchase I have ever made!! I don’t think I want to buy cars any other way!! great experience thank you so much!! More
by chmodajen
