Jim Ellis Toyota of McDonough

Almad was very knowledgeable and helpful during the complete buying process. He made the whole process painless. complete buying process. He made the whole process painless. More

Excellent crew but my main three contacts are always Raymond, Oscar and Cecilia always providing excellent client care. Always going above and beyond for you! Raymond, Oscar and Cecilia always providing excellent client care. Always going above and beyond for you! More

Great customer service in all departments! Have bought 2 Great customer service in all departments! Have bought 2 cars from them and have had excellent customer service. Great customer service in all departments! Have bought 2 cars from them and have had excellent customer service. More

Great service, got a good deal on my trade, fantastic service from Jackie and Donald. I will definitely send any of my friends interested in new or used cars to them! service from Jackie and Donald. I will definitely send any of my friends interested in new or used cars to them! More

Neil Williams works very hard to make purchasing a vehicle as smoothly as possible. He does what it takes to work hard for the customer. I recommend him to anyone needing a vehicle. vehicle as smoothly as possible. He does what it takes to work hard for the customer. I recommend him to anyone needing a vehicle. More

I love the customer service at Jim Ellis. They are always helpful and ensure I have everything I need while I'm there. I usually make an appointment and get there 15 minutes before my arrival time. always helpful and ensure I have everything I need while I'm there. I usually make an appointment and get there 15 minutes before my arrival time. They take my car back and give constant updates. Thomas help me (it has been a couple weeks), I may not remember his name but I remember how attentive he was and how I felt appreciated as a customer of Jim Ellis Toyota of McDonough. This is the 2nd vehicle purchased in my family from this establishment. I will definitely be back and tell others who are in the market. More

Cecilia Thompson was extremely pleasant and helpful during my visit to the Service Department. She was very thorough, and provided feedback and information in a timely manner as promised. The departm during my visit to the Service Department. She was very thorough, and provided feedback and information in a timely manner as promised. The department performed the diagnostics on my vehicle quickly and professionally. Thanks again. More

Brian was extremely friendly and helpful in my car buying experience. His communication was great, he answered all of my questions and followed with me afterward. I would definitely Recommend! experience. His communication was great, he answered all of my questions and followed with me afterward. I would definitely Recommend! More

Pros: decent customer service, fairly easy to make an appointment with location Cons: arbitrary charges that are without any clear explanation added to your invoice. Beware. appointment with location Cons: arbitrary charges that are without any clear explanation added to your invoice. Beware. More

Had to remind of oil change, had car washed it was put directly in sun thousands of water spots, went to finalize paperwork and service dept didn’t know anything about my service but after 15 minutes or s directly in sun thousands of water spots, went to finalize paperwork and service dept didn’t know anything about my service but after 15 minutes or so realized who service person was. could be more welcoming. Hugh difference when I purchased vehicle. More