Jim Ellis Toyota of McDonough

Great service McDonough. Got me exactly what I needed! Thank you Fran and Mason! I could not have done it without you both. Thank you! Thank you Fran and Mason! I could not have done it without you both. Thank you! More

Alex E Miller Was a great salesman. He was very polite, discussed all our options and put forth effort into finding a vehicle that fit what I was looking for. discussed all our options and put forth effort into finding a vehicle that fit what I was looking for. More

I was very pleased with my service on June 17The service I was very pleased with my service on June 17 The service advisor was awesome Cecelia from start to finish The technician Alverado did a great job I was very pleased with my service on June 17 The service advisor was awesome Cecelia from start to finish The technician Alverado did a great job on my car I will be back!! More

Waited 4.5 hours for tire replacement. After the first 2.5 hours, I went up to see if my Fidelity insurance was approved and if my tire was in stock. Neither were done. Unacceptable service from a Toyota 2.5 hours, I went up to see if my Fidelity insurance was approved and if my tire was in stock. Neither were done. Unacceptable service from a Toyota dealership and if I did not have lifetime oil changes and my warranty, I would do business elsewhere. I am a lifelong Toyota owner for over 35 years. More

Mr Donald was very helpful he explained everything so that it was easy to understand he moved fast and got me ready to get a new car that it was easy to understand he moved fast and got me ready to get a new car More

After sitting three hours no one gave was keeping me updated about my vehicle I arrived around 10:20 was told I should be out around 12:30 if not they would update me well about 1:30 I had to go to th updated about my vehicle I arrived around 10:20 was told I should be out around 12:30 if not they would update me well about 1:30 I had to go to the service desk to check on my vehicle and the lady had no clue of any update on my car come to find out first of all that my car had not been pulled in it was sitting on the side the whole time so I didn't get No service and the service desk didn't even no it was still sitting on the side after all this time I just happen to see my car out there went on my own to check tag to make sure it was mine got my keys from them and left More

I have been in the client service industry for 43 years and without a doubt Neil Willams is the best client service rep I have ever experienced! His drive, energy, passion and commitment to excellence cou and without a doubt Neil Willams is the best client service rep I have ever experienced! His drive, energy, passion and commitment to excellence could be used as a training video for any company. He is by far the best!! More

Mr. Millikan was transparent and walked with me throughout the process. Kept me informed all the way as I patiently waited.😀 Also offers me a closer alternative for my Lexus GS350. throughout the process. Kept me informed all the way as I patiently waited.😀 Also offers me a closer alternative for my Lexus GS350. More

It was a real pleasure working with Javon. He is knowledgeable on the product and very detailed. He was very attentive and thoughtful. Thank you!! knowledgeable on the product and very detailed. He was very attentive and thoughtful. Thank you!! More

Technicians are Very knowledgeable in their job. Always tell u what u need. Very timely in work execution. Best of all the center is very entertaining to tell u what u need. Very timely in work execution. Best of all the center is very entertaining to More