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Jim Ellis Toyota of McDonough
McDonough, GA
8,624 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,624 reviews
June 16, 2021
Javon is the most considerate sales person I have met. He handled the transaction with great effectiveness. I will be back for my next purchase. Thank you Alex for booking the appointment !!❤❤❤ handled the transaction with great effectiveness. I will be back for my next purchase. Thank you Alex for booking the appointment !!❤❤❤ More
by Chenolarose
June 16, 2021
Mr Ahmad was great from the start with the purchase of our new car. They didnt have the car on inventory that we wanted but as soon as one was delivered we were notified immediately! Great friendly and pr our new car. They didnt have the car on inventory that we wanted but as soon as one was delivered we were notified immediately! Great friendly and professional! More
by Nmetcalf34
Employees Worked With
June 15, 2021
Mr. Hudson was an outstanding sales representative for the Jim Ellis Toyota dealership. I highly recommend him to others looking to purchase a Toyota in McDonough or nearby. the Jim Ellis Toyota dealership. I highly recommend him to others looking to purchase a Toyota in McDonough or nearby. More
by Dwayne Godwin
June 15, 2021
Kept me updated about the fuel tank recall. Patricia even had LYFT provided there and back to closest shops while doing the work. Had an oil change, tires rotated, an alignment and washed my RAV 4. All even had LYFT provided there and back to closest shops while doing the work. Had an oil change, tires rotated, an alignment and washed my RAV 4. All completed an hour or more before estimated. More
by CUA52
Verified CustomerEmployees Worked With
Patricia
June 15, 2021
Marquis is a courteous salesman who understood what I wanted. He took care of the details and didn't shrug off my concerns. I bought an older truck and feel very confident of its reliability. wanted. He took care of the details and didn't shrug off my concerns. I bought an older truck and feel very confident of its reliability. More
by Phil53
Employees Worked With
Marquis Roundtree. 5 starts!! He was great., John Gliem
June 15, 2021
MS.Thompson answered all of my questions and concerns during my visit,she was professional, friendly and approachable.I would like to have her as my future service contact person. during my visit,she was professional, friendly and approachable.I would like to have her as my future service contact person. More
by Enid40258
Employees Worked With
Cecilia,Thompson.
June 14, 2021
Alex E Miller, He took great care of me and is a Alex E Miller, He took great care of me and is a respectful salesman. He made it quick and convenient and made me feel comfortable purchasing a ca Alex E Miller, He took great care of me and is a respectful salesman. He made it quick and convenient and made me feel comfortable purchasing a car. Usually it is stressful sitting down to purchase a car(for me) but he made it comfortable and stress free environment. He was clear on car buying detail. More
by Jimbovu123
Employees Worked With
June 13, 2021
I went to purchase a car and our salesman Hudson Toussaint was very professional. I would highly recommend him to family and friends. The customer service here was outstanding! Toussaint was very professional. I would highly recommend him to family and friends. The customer service here was outstanding! More
by mrshbrown85
Employees Worked With
June 13, 2021
Service was good I was confused and she went out of her way to make sure the problem was. Explained to my satisfaction l left feeling confident way to make sure the problem was. Explained to my satisfaction l left feeling confident More
by debbiedn9299
Employees Worked With
Danelia West
June 12, 2021
Great sales staff especially Rose…she is a real treat to work with….hard working lady that knows her stuff….been there a long time and it shows in product knowledge…very good experience. Thanks! work with….hard working lady that knows her stuff….been there a long time and it shows in product knowledge…very good experience. Thanks! More
by rbt778
Employees Worked With
