Back

Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,624 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
Contact Dealership

144 Hwy 81 West

McDonough, GA

30253

Directions

By Type

Showing 8,624 reviews

June 12, 2021

Alex E Miller- Very Helpful, Kind, and Respectful. Friendly and offered snacks. Made time go by fast by showing videos. Make us feel comfortable. Helps us find what satisfies you and makes you happy. More

by meysih5
Recommend Dealer
Yes
Employees Worked With
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2021 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Meysih5! Thanks again for the positive feedback, and we hope that you have a great day!

June 12, 2021

Where can I start..... I was put in a bad position that I had to get out of but didn’t quite know how. I was told by a friend to go to Jim Ellis in McDonough Ga. So of course when you think about buying a ca More

by anginette656
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2021 -

Jim Ellis Toyota of McDonough responded

Anginette656, your positive review means a lot to us and we’re happy we could help you! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

June 12, 2021

I had a wonderful experience at Jim Ellis Toyota of McDonough. It was my third time returning. Rose took very good care of me and made sure I was 100% satisfied. Awesome work! More

by kwanique.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rose Bristol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2021 -

Jim Ellis Toyota of McDonough responded

Kwanique., thank you for your kind words and congratulations on your new vehicle! We can't wait to see you again, have a great day.

June 12, 2021

Alex E Miller is a great, respectfully, patient, and friendly salesman. He made the experience fun, easy and exciting. We got down to business, yet still was cracking jokes and making us laugh. So happy More

by Lizzie
Recommend Dealer
Yes
Employees Worked With
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2021 -

Jim Ellis Toyota of McDonough responded

Lizzie, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

June 12, 2021

I walked in was pleasantly greeted by Mallory and the rest is history. One of my best experiences at a dealer. She was amazing, knowledgeable, and very patient. The entire staff at Jim Ellis was amazing. More

by Millsp519
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2021 -

Jim Ellis Toyota of McDonough responded

Millsp519, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!

June 11, 2021

A friend of ours.Also a great salesman.I want to thank you for going above your job to help me get into a car. More

by lbws525i
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2021 -

Jim Ellis Toyota of McDonough responded

Lbws525i, thank you for your kind words and congratulations on your new vehicle! Thanks again for the positive feedback, and we hope that you have a great day!

June 10, 2021

The staff worked very quickly and diligently to check in the 12+ cars that were in front of me. They were all very nice and considerate of my time. More

by STEPHENSJ1082
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Stephensj1082! Thanks again for your business! Take care!

June 10, 2021

Mrs. Thompson was exceptional she helped me with not only my car service but with my child as well and I really truly appreciate everything that she did More

by ALLYSA.CRANE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cecilia Thompson
Jun 13, 2021 -

Jim Ellis Toyota of McDonough responded

Allysa.crane, thank you for writing this fantastic review and giving our dealership such a high star rating! We look forward to your next visit! Take care!

June 10, 2021

The service I received today was immaculate to say the least! Mr. Ali was a pure joy to be assigned to today, he was right to the point and was hilarious while doing it. Thanks Mallory for connecting my c More

by Chauncy
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mallory roberts
Jun 17, 2021 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, Chauncy! Thanks again for your business! Take care!

June 10, 2021

the guy Adam T was so fast, friendly!!I was impressed the guy Adam T was so fast, friendly!! I was impressed with his courtesy and knowledge car in and out as he said Good job More

by JMDUFFY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam T
Jun 17, 2021 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! We hope to see you soon!

...
619
...