Jim Ellis Toyota of McDonough

I had a tire replaced do to a road Hazer . The shop and service department did a excellent job. I plane to have all future work done at this location. service department did a excellent job. I plane to have all future work done at this location. More

My husband And I really enjoyed working with Brian on making a deal on my new RAV4. Brian was knowledgeable and courteous. I would buy from him again and would send my family and friends his way so they making a deal on my new RAV4. Brian was knowledgeable and courteous. I would buy from him again and would send my family and friends his way so they can have the same experience. Top notch. More

I had a great experience working with Neil Williams at Jim Ellis Toyota of Mcdonough. He even sent me a video walk around of the truck before I drove all the way over to see it in person and was patient w Jim Ellis Toyota of Mcdonough. He even sent me a video walk around of the truck before I drove all the way over to see it in person and was patient with me while I looked it over in detail. All around great experience and I'd recommend Jim Ellis to anyone looking to buy new or used. More

Ja'Von was great! He held the car for as while we traveled from Savannah Ga. He made sure we had everything we needed. We appreciate you. traveled from Savannah Ga. He made sure we had everything we needed. We appreciate you. More

Jackie, in sales was great and easy to work with.Will, Jackie, in sales was great and easy to work with. Will, in finance, we had a misunderstanding that was resolved. The Tacoma is great but I was disap Jackie, in sales was great and easy to work with. Will, in finance, we had a misunderstanding that was resolved. The Tacoma is great but I was disappointed that the inside windshield had not been cleaned prior to us receiving the truck. There were several "suction cup" type marks on the inside which we didn't notice until leaving and driving into the sun. More

Service manager was very professional and informative. He was very knowledgeable and took the time to explain what was going on with the vehicle. He also provided good advice and available options. He was very knowledgeable and took the time to explain what was going on with the vehicle. He also provided good advice and available options. More

No matter the wait time, staff makes you feel welcome and appreciated. Reid as usual is always at his best!! We appreciate staff enough to bring cakes and bread whenever we come. appreciated. Reid as usual is always at his best!! We appreciate staff enough to bring cakes and bread whenever we come. More

Horrible customer service and even worse communication. I was promised home delivery of my new 4 Runner and that never happened. Worst of all, my vehicle was suppose to come with three skid plates instal I was promised home delivery of my new 4 Runner and that never happened. Worst of all, my vehicle was suppose to come with three skid plates installed (listed on sticker and linked to my VIN) and they were either removed or neglected to be detected missing upon dealership inspection. Now I have to make numerous phone calls and waste my valuable time jumping through hoops to rectify the dealerships mistake. Unacceptable after paying $53,000 for a new vehicle. More

Brian was very helpful with finding the perfect car! He was friendly and patient. My fiancé and I enjoyed our time at the Jim Ellis Toyota of Mcdonough was friendly and patient. My fiancé and I enjoyed our time at the Jim Ellis Toyota of Mcdonough More

Everyone did a great job! I know most businesses are short-staffed right now, but the service department was hustling to get to everyone. Oscar was great! He’s a friendly guy who got me in and out as fa short-staffed right now, but the service department was hustling to get to everyone. Oscar was great! He’s a friendly guy who got me in and out as fast as he possibly could. More