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Jim Ellis Toyota of McDonough
McDonough, GA
8,624 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,624 reviews
June 09, 2021
Best car buying experience ever. From the moment I drove on the lot I was greeted by very nice helpful staff. Leon was my salesman and he was GREAT. He explained everything in my new Venza and completely on the lot I was greeted by very nice helpful staff. Leon was my salesman and he was GREAT. He explained everything in my new Venza and completely set up all the technology and made sure I could operate everything before I left the dealer. Jim Ellis Toyota gave me a very good price for my 2019 Rav 4 and a very good deal on my new 2021 Venza Limited. Leon was the best salesman I have ever had the pleasure of buying a car from. He introduced me to staff all over the dealership including the waiting room snack area, service and parts. More
by Valarie Ford
Verified Customer
June 08, 2021
Neil Williams did an excellent job of working with us as we traded in our lease. He worked diligently with the SR GM to get a price i could live with. we traded in our lease. He worked diligently with the SR GM to get a price i could live with. More
by Joelandshirleyjohnson
Employees Worked With
June 08, 2021
very courteous, and thorough. sales guy was very informative and gave options so i could make the best decision. overall i had a good experience informative and gave options so i could make the best decision. overall i had a good experience More
by Saddidyme
June 08, 2021
Adam Thrasher - Adam was great! Helped me immediately and took care of my service needs! Look forward to seeing him again! Hard to find good service these days...! Thanks Adam! and took care of my service needs! Look forward to seeing him again! Hard to find good service these days...! Thanks Adam! More
by Drppatel
Employees Worked With
Adam Thrasher
June 08, 2021
Excellent service! Jeromy was very helpful and knowledgeable. He went above and beyond and exceeded my expectations. I am enjoying my new 2021 Toyota Camry. knowledgeable. He went above and beyond and exceeded my expectations. I am enjoying my new 2021 Toyota Camry. More
by Courtney.whitehead88
Employees Worked With
Jeromy Jones
June 08, 2021
So the service is great on my 2000 toyota tundra this dealership is convenient for me living in the area everyone in the service department is knowledgeable and friendly no matter who I've used. dealership is convenient for me living in the area everyone in the service department is knowledgeable and friendly no matter who I've used. More
by antonio68lloyd
Employees Worked With
June 07, 2021
Brian was very professional took care of me from start to finish I highly recommend Brian and Jim Ellis Toyota you are in good hands with them finish I highly recommend Brian and Jim Ellis Toyota you are in good hands with them More
by chefwill38
Employees Worked With
June 07, 2021
I appreciate Brian's diligence and support with this vehicle purchase. He made sure everything was done in a professional manner and followed up to make sure everything was going well with the vehicle. vehicle purchase. He made sure everything was done in a professional manner and followed up to make sure everything was going well with the vehicle. More
by K
Employees Worked With
June 07, 2021
Malcolm did a good job! we love our new CH-R and Malcolm Was so knowledgeable and thank you Mallory for helping us also! We had a great experience! Malcolm Was so knowledgeable and thank you Mallory for helping us also! We had a great experience! More
by Grady Rush
Employees Worked With
Malcolm Redd
