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Jim Ellis Toyota of McDonough
McDonough, GA
8,624 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,624 reviews
May 29, 2021
Causwell is amazing. He has Great customer service skills & is very knowledgeable !! this is my third vehicle he helped me purchase. I’m a happy customer !!! & is very knowledgeable !! this is my third vehicle he helped me purchase. I’m a happy customer !!! More
by Queen
Employees Worked With
Caswell Walker
May 29, 2021
Malcolm was an EXCELLENT salesman. Being it was my first car, I didn’t know all the questions to ask, but he was very helpful and patient with me. car, I didn’t know all the questions to ask, but he was very helpful and patient with me. More
by destinee.smith
Employees Worked With
Malcolm Redd
May 29, 2021
Had an awesome experience with Mr Ali and Miss Mallory Roberts today purchasing my new 2021 Toyota Highlander. My second vehicle from here and service is always great! Roberts today purchasing my new 2021 Toyota Highlander. My second vehicle from here and service is always great! More
by Teresa
Employees Worked With
May 29, 2021
I definitely enjoyed my experience at this dealership. Niel especially helped me out with searching with a car I was looking for and a price I wanted, will come back and tell my friends about this. Niel especially helped me out with searching with a car I was looking for and a price I wanted, will come back and tell my friends about this. More
by Montrell Staley
Employees Worked With
May 29, 2021
Great salesman Neil Williams and the finance mgr Tony Fuccuo . I felt welcomed and treated with courtesy. Received a great deal for my trade. I referred them both highly!! Fuccuo . I felt welcomed and treated with courtesy. Received a great deal for my trade. I referred them both highly!! More
by staleyginnie58
Employees Worked With
May 29, 2021
Alex E Miller- very comfortable experience! He Kept us entertained, hydrated, and even offered us some snacks. The showroom was very clean and everyone was very nice. entertained, hydrated, and even offered us some snacks. The showroom was very clean and everyone was very nice. More
by Esdailenicole
Employees Worked With
May 28, 2021
NOT HONEST!! Wanted to sell me a tire when I didn’t need one!! Lied about my tire leaking air. I was told my tire had a nail it it AND IT WAS LEAKING AIR!!! I was told The dealership does NOT repair tire one!! Lied about my tire leaking air. I was told my tire had a nail it it AND IT WAS LEAKING AIR!!! I was told The dealership does NOT repair tires but could sell me a new tire. I left the dealership and went to a tire shop and was toldmy tire was not leaking air and the mail didn’t penetrate through the tire. My tire was removed and throughly inspected for leaks and none were found. More
by SASCATS
Verified CustomerEmployees Worked With
May 28, 2021
Alex E Miller was a great salesman he explained everything to me and was a man of his word. Very respectful and has a bright future ahead of him everything to me and was a man of his word. Very respectful and has a bright future ahead of him More
by Powerandpull
Employees Worked With
May 28, 2021
Amazing !!! He helped me with the best deal possible. I had a trade in and he got me the max ! I absolutely love my new vehicle and did I’ll definitely recommend him to anyone looking. Thank you Javon Harr had a trade in and he got me the max ! I absolutely love my new vehicle and did I’ll definitely recommend him to anyone looking. Thank you Javon Harris for doing my connected services !! More
by Jasminenbrown8493
May 28, 2021
Great place, great services, highly recommended. You can literally work in with high expectations and work out with smiles on your face as people like Miss Rose and Miss Susan can make your visit for busine literally work in with high expectations and work out with smiles on your face as people like Miss Rose and Miss Susan can make your visit for business worthwhile. More
by Peace
